altshue
Level 1 (0 points)

Q: the itunes update server could not be contacted

the itunes update server could not be contacted,  please check your internet connection, try again.

 

I have windows XP, any help would be greatly appreciated

Windows XP Pro

Posted on Apr 5, 2012 4:40 PM

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altshue

Q: the itunes update server could not be contacted

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  • Helpful answers

  • by wiclee,

    wiclee wiclee Apr 5, 2012 5:22 PM in response to altshue
    Level 5 (6,967 points)
    Apr 5, 2012 5:22 PM in response to altshue

    Close your iTunes,

    Go to command Prompt -

     

    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".

     

    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt

     

    In the "Command Prompt" screen, type in

     

    netsh winsock reset

     

    Hit "ENTER" key

    Restart your computer.

    If you do get a prompt after restart windows to remap LSP, just click NO.

     

    Now launch your iTunes and see if it is working now.

     

    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:

     

    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store

    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • by RJ2326,

    RJ2326 RJ2326 Nov 12, 2012 8:49 PM in response to wiclee
    Level 1 (0 points)
    Nov 12, 2012 8:49 PM in response to wiclee

    kudos man! Ive tried everything but this did it for me. Thank you

  • by narayan bhusal,

    narayan bhusal narayan bhusal Dec 20, 2012 9:37 PM in response to wiclee
    Level 1 (0 points)
    Dec 20, 2012 9:37 PM in response to wiclee

    after too many  searches and try, your suggestions helped  me, as soon as i restarted the computer and opened itunes , i connected my iphone 4s, i got a message that my iphone was successfully unlocked.  '

    thanks for the help

    Narayan

  • by kcharles90,

    kcharles90 kcharles90 Aug 22, 2015 9:10 AM in response to wiclee
    Level 1 (0 points)
    Aug 22, 2015 9:10 AM in response to wiclee

    Thanks a lot man. Worked like a charm!