You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Seagate Momentus XT Disaster

Not really looking for solutions here, just trying to warn people to stay away from this Seagate drive. It has been an unmitigated nightmare for me. And a very strange one. I cloned the drive and booted up on it externally with NO problems at all. Many times. The drive simply works when mounted externally. Once installed inside my MacBook Pro, all **** breaks loose. The computer will not stay stable for more than 5 mins. Crash after crash after crash. Complete disaster. Pull the drive and mount my old internal drive (99% full), and it runs no problem. Mount the Seagate Momentus externally again, no problem. I can run for hours. Put it back into the laptop? Crash city.


What a waste of time and money.

MacBook Pro, Mac OS X (10.6.8), 8 gigs of RAM, 15: Matte screen

Posted on Apr 6, 2012 7:07 AM

Reply
275 replies

Dec 2, 2012 1:35 PM in response to merlep00

merlep00 wrote:


Jumper didn't work for me. ordered a new cable as I now have 2 Sata 2 drive's Seagate XP and WD Blue - neither can I install Lion on. ordered today - Wish me luck!

Return the Scorpio Blue and replace it with a Scorpio Black, the cable may or may not be causing the SeagateXP issues (which XP is it and what is the firmware revision)


I would change the cable before I did anything else.

Dec 2, 2012 6:38 PM in response to Csound1

Firmware is up to date on the Seagate drive, Seagate also already shipped me a second drive to try and it isn't much better, tried the jumper and that didn't work either that is why I got the WD ( which was a good price ), I have tell the 1st week of Jan to return the WD drive. So Know I have 2 500 GB drives that won't work properly in this computer and deceided to byte the bullet and try the cable ( ordered it today). I have a 2006 Mini with only a 60 Gb drive I may use the WD drive for it if I can get the Seagate to run Lion on the Pro. I know I feel like I am throwing good money after good money but I gotta try. 😟

Dec 2, 2012 7:30 PM in response to tomfromchicago

I have a MacBook Pro 15' (mid 2009) [MacBookPro5,4]. I installed Seagate Momentus XT 500 Gb. For me, the only way it worked was by reducing the speed from 3 Gb to 1.5 Gb with a jumper. The speed of of computer is better than before, but probably not what it should be expected.


Here are the characteristics according to the System Report:


NVidia MCP79 AHCI:


Vendor: NVidia

Product: MCP79 AHCI

Link Speed: 3 Gigabit

Negotiated Link Speed: 1.5 Gigabit

Description: AHCI Version 1.20 Supported


ST95005620AS:


Capacity: 500.11 GB (500,107,862,016 bytes)

Model: ST95005620AS

Revision: SD28

Serial Number: XXXXXXX

Native Command Queuing: Yes

Queue Depth: 32

Removable Media: No

Detachable Drive: No

BSD Name: disk0

Rotational Rate: 7200

Medium Type: Rotational

Partition Map Type: GPT (GUID Partition Table)

S.M.A.R.T. status: Verified


As you can notice, the NVidia has a link speed of 3 Gb, but the negotiated speed is 1.5 Gb, that's why I had to jump the Hard Drive to a lower speed.


I have no idea why the controler NVidia can communicate at 3 Gb, but the negotiating speed is 1.5 Gb. I would like to know from people familiar with this what this means, and if I can change the negotiated speed to 3 Gb.


Thanks

Dec 4, 2012 7:33 PM in response to Csound1

Lets please attempt to be nice to each other and try our colective best to solve the issues void of emotion.


The next resonable step for someonme who has more time/desire to solve this is to make a spreadsheet comparing all of the issues, and working examples against what model they are and what model xt they have. Assuming the firmwere is up to date. Then it should be easy to see if there is a rime or reason. trend.


I believe the transfer rate of 103mbs is the speed of the rotational part of the drive, not the speed of the temporary memory that makes this drive so great. A drive speed test copies a new file to and from the drive wile I believe the items stored in temporary memory are based on what gets used the most. Does anyone know more about this?


Confirming the last post and my above comment, I used black magic disk speed test running from the start up drive with the destination drive being the second internal XT 750 listed as having a 6mbs nagotiated link speed on my macmini5,1 OS 10.7.4 2gb ram. The results were 95mbs +/- 5. But I know perfectly well that the drive is much faster than that doing the normal tasks like booting.


oh, and yes, selecting a drive as the start up device saves time in the boot sequence if there are multiple options and the default drive is either not present or not working properly.

Dec 4, 2012 7:37 PM in response to Samiam872

The speed of 103 is the average over a large number of differing read/write tests, it is certainly capable of more, maybe as much as double that but it it still less than the 1.5Gb/s of a Sata I bus.


The FAST algorithm used on the 750 is based on a most regularly used and boot requirements list. The 500 is not, and is not very fast either.

Dec 5, 2012 9:55 AM in response to tomfromchicago

Good news for the Seagate fix. I've replaced the HD cable (as several others have mentioned here) and it works for me too. Relief.


My Seagate 750Gb Momentus was running only on an external drive card - now it runs fine internally. Looks good. Boots fast (Snow Leopard). Quiet .. though some odd 'scraping' noises if the Mac is tilted slightly whilst turned on .... ??!


My MBP was a mid 2009 model 2.53GHz Intel Core Duo (though purchased in the UK early 2010). The new cable was £16.99 (pluspost) via Amazon (search as "MacBook Pro A1286 HDD Hard Drvie Cable 821-0812-A" [NB ‘Drive’ is mispellt “Drvie”on the relevant webpage!]


The NVIDIA readings are now:

NVidia MCP79 AHCI:


Vendor: NVidia

Product: MCP79 AHCI

Link Speed: 3 Gigabit

Negotiated Link Speed: 3 Gigabit

Description: AHCI Version 1.20 Supported


Hope this helps others with the same issues.

Dec 7, 2012 7:51 PM in response to Csound1

Which is like .001 seconds...lol. However, you stated the suggestion like it was part of the solution to the whole drive working....nice try. Great suggestion...not. We ought to take up a collection for CSound and send him to a Miss Manners course. Maybe that would help his demeanor on this message board, but I doubt it. Narcissists usually don't realize that they have a problem.


Anyway, I had to give up on the whole seagate momentus thing, I just don't have that kind of time. So I put a 256gb SSD drive in the Macbook Pro and it has worked flawlessly with link speed at 3GB/s. I put the Seagate Momentus in a Mac Mini and have had no problem with that. Headache solved. Some things just aren't worth the time.

Dec 16, 2012 7:01 AM in response to merlep00

http://support.apple.com/kb/SP544?viewlocale=en_US

2.53 processor


Well I got a Sata 2 from ebay ( verified will seller before purchasing ), Installed it and tested with original HD worked fine. Then bit the bullet and installed the Seagate Momentus drive from Leopard - Snow Leopard - Lion no glitches. The new cable did the Job! Now to install all the extra software.


*NEW OEM MacBook Pro A1286 HDD Hard Drvie Cable 821-0812-A 821-0989-A 821-1198-A

Seagate Momentus XT Disaster

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.