Previous 1 2 Next 17 Replies Latest reply: Apr 6, 2012 4:59 PM by stevejobsfan0123 Go to original post
  • Aznswagg Level 1 Level 1

    @stevejobsfan0123, Yes, it won't turn on because the screen is damaged. When it had a white screen, I could hear the "Slide to Unlock." But now, the screen is completely black and the touch screen does not work. So, it is basiclly useless because I can't hear nor touch anything.

  • roaminggnome Level 10 Level 10

    Aznswagg wrote:

  does this mean I can exchange it for a refurbished one?

    Are you kidding?


    Once again.


    IF Apple allows, you can pay for a replacement at these price:


    Apple - Support - iPod - Repair pricing


    ONLY Apple can tell you if they will do this.


    No one else.


    You cannot get a free one.


    You may be able to buy a replacement at repair prices.


    Please, make an appointment at the Apple store and talk to them. Asking the same question over and over here, is not of much use.

  • stevejobsfan0123 Level 8 Level 8

    OK, you can get one for the Out of Warranty replacement price. You will get a 90-day warranty on the replacement, as long as you DON'T jailbreak it. A lot of problems can be avoided by not jailbreaking.

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