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TS3638: Mac App Store: Sign in sheet does not appear, or does not accept typed text

Learn about Mac App Store: Sign in sheet does not appear, or does not accept typed text

TS3638 App store will not accept password in update mode.

366 Views 1 Reply Latest reply: Apr 7, 2012 10:42 AM by Carolyn Samit RSS
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Apr 7, 2012 7:16 AM

App store will not accept password in update mode. Password accepted and verified in all other modes. How is this fixed?

  • Carolyn Samit Level 10 Level 10 (84,075 points)

    Hi ..

     

    Try deleting the cache associated with the App Store.

     

    Quit the App Store if it's open.

     

    Go to ~/Library/Caches/com.apple.appstore/Cache.db

     

    Move the Cache.db file to the Trash.

     

    Relaunch the App Store and try updating your apps.

     

     

     

    Please tell us which Mac OS X you have installed when you post.  Thanks 

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