1 Reply Latest reply: Apr 7, 2012 10:42 AM by Carolyn Samit
ProfAlan Level 1 (0 points)

App store will not accept password in update mode. Password accepted and verified in all other modes. How is this fixed?

  • Carolyn Samit Level 10 (103,365 points)

    Hi ..

     

    Try deleting the cache associated with the App Store.

     

    Quit the App Store if it's open.

     

    Go to ~/Library/Caches/com.apple.appstore/Cache.db

     

    Move the Cache.db file to the Trash.

     

    Relaunch the App Store and try updating your apps.

     

     

     

    Please tell us which Mac OS X you have installed when you post.  Thanks