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Why 'reset all settings' asking me to restore from backup

My 'facetime' stopped working for some reason. I did use facetime just a day ago and didn't do changes since then. For some reason it stopped working. So, as per my wife's advice, I did 'Reset all settings'. But, for some reason after doing its thing it is asking me to 'Set Up iPhone' with these options:Set Up as New iPhone, Restore from iCloud Backup, Restore from iTunes Backup. This scared me...did I lose my media. I have tons of videos and pictures of my son. I didn't want to lose them. So, I jsut stopped proceeding. Can some one help me?

iPhone 4, iOS 5

Posted on Apr 7, 2012 11:05 AM

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Posted on Apr 7, 2012 11:08 AM

You can just do a setup as new and it won't delete anything.

14 replies

Apr 7, 2012 11:19 AM in response to jonfromdaleville

jonfromdaleville wrote:


I wouldn't go through the restore process yet, might as well set it up as a new phone( this basically tells the phone you want it as is [which in this case is full of data]) then see what you get, if there is no data then you can always do the restore from a backup

Incorrect. Restore as new does just that, it wipes the phone and returns it to it's new out of the box condition with no data or settings.

Apr 7, 2012 11:23 AM in response to randers4

randers4 wrote:


jonfromdaleville wrote:


I wouldn't go through the restore process yet, might as well set it up as a new phone( this basically tells the phone you want it as is [which in this case is full of data]) then see what you get, if there is no data then you can always do the restore from a backup

Incorrect. Restore as new does just that, it wipes the phone and returns it to it's new out of the box condition with no data or settings.

It's not asking him to restore as new, re-read it. It is asking him to setup as new. Which is a common occurance when you reset all settings, even though it doesn't delete data from the phone.


So OP, you can do what randers4 wrote and spend some time going through the restore process, or you can tap on setup as new and check it out in 1 minute to see if the data is there. Whichever you do, I'm sure you will be fine. If you do setup as new and the data is not there, then proceed to restore from a backup.

Apr 8, 2012 7:09 AM in response to wjosten

The point of the conversation isn't what you think will happen when you hit setup as new, but the fact that why wouldn't you try? Either you sit and wait for the backup to restore to the device and see what that brings, or you hit setup as new and see what happens... it seems like such a small step to take with little consequences to not try it.

Why 'reset all settings' asking me to restore from backup

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