i bought a iphone 4 32gb verizon from apple store 4-7-11 had problem receaver exchanged 12-11 next one died no battery power works with cord dead without so 4-6-12 made apointment apple store emeryville ca they said leap year too late out of warrenty,

i bought a iphone 4 32gb verizon from apple store 4-7-11 3:00pm, had problem with receaver no sound could not hear person i called exchanged 12-11 exchanged iphone 4 32gb verizon died no battery power works with cord dead without so 4-6-12 made next available apointment apple store bay st. emeryville ca for 4-7-12 1:15pm

they said leap year added extra day so too late out of warrenty, sorry but can sell you new one i called apple said same , a company that big should take care of customers the origanel receipt should of said under date of purchess warrnty to end date following year,

iPhone 4, iOS 5.1

Posted on Apr 7, 2012 9:11 PM

Reply
1 reply

Apr 7, 2012 9:37 PM in response to rteixeira56

That's strange, because no where in the iPhone's limited warranty does it state "365 days", but it does state 1 year. I think the only way they could get out of that is because of the battery, which is not covered by the warranty. HOWEVER, it is stated on AT&T's website that claims are handled from 31-365 days, which would explain why the Apple people acted as such. I know you have Verizon, but since it is (essentially) the same device, it's under the same warranty.


http://www.att.com/esupport/article.jsp?cv=820&sid=KB64687#fbid=MG9VDbF7hX1


Many people have had stories about issues happening as soon as their warranty expires, with products in general.


I'd just consider upgrading, and selling your old one.

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i bought a iphone 4 32gb verizon from apple store 4-7-11 had problem receaver exchanged 12-11 next one died no battery power works with cord dead without so 4-6-12 made apointment apple store emeryville ca they said leap year too late out of warrenty,

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