Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trouble-shooting no sound through the right side of Apple earphones with remote...

Hope this story of trouble-shooting this problem helps someone in the future.


For some strange reason, when I listened to a podcast using the Music app through the Apple earphones with remote on my iPhone 4, the right side has no sound. However, when I pull the earphone plug out one notch, I get sound from both sides, but the remote controls no longer work. At that point, I was sure I had a hardware problem, but where it lay-- earphones or iPhone 4, I didn't know.


1. For my first step, I tried the earphones with another iPhone 4, and got the exact same results. That convinced me that it was a problem with the earphones, but then I tried them on our iPad and they worked fine!


2. That ruled out the earphones and got me wondering if both iPhone 4's earphone jacks were flakey or misbehaving. I had read about the old fuzz in the jack problem, so I used an air blower to clean it out, but it made no difference. I still figured that maybe both jacks were stressed in some way, although two of them?


3. Then I read that some people found different apps worked--and even specifically that running Skype could solve things. That didn't work. However, it led me to try various streaming apps (e.g., Portal to the Universe, NPR) and everything was fine-- sound from both sides and remote controls fully functional.


At that point, I was convinced there was something odd going on with the Music app.


4. Finally, it occurred to me to try other podcasts-- and even other episodes of the particular podcast. They all worked fine.


So, it ended up being one particular podcast-- and, while I still do not know why, it means that the earphones, the headphone jack, the iPhones are all in fine shape! Yay!


In any event, the bottom-line is that it's really smart to consider *all* the variables that could be affecting the situation--especially the most obvious ones that you wouldn't even think about it. As it turned out, in my case, I had tested the very same podcast on both iPhones, so no wonder I got the very same results!

iPhone 4, iOS 5.1, Only 1 on Earth w/o music on iPhone

Posted on Apr 8, 2012 3:08 PM

Reply
Question marked as Best reply

Posted on Apr 8, 2012 3:37 PM

The problem is with the podcast. The podcast was recorded in mono audio and not stereo thats why you were only hearing audio on one side of the earphone.

2 replies

Apr 14, 2012 3:43 PM in response to NLeeTechGeek

I think you're right-- however, I always thought that mono recordings played through both ears--always worked that way on my old stereo system! 😁


This podcast does that, too, but only if one pulls the plug out a bit! That's what's confusing to me. Why does it change from both ears to only one ear depending on far the plug is pushed in? (And especially as it behaves opposite what one would expect-- both ears when not plugged in all the way-- only 1 when fully embedded!)

Trouble-shooting no sound through the right side of Apple earphones with remote...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.