freifrei723

Q: My iTunes store has stopped working whenever I open it up.

This is the information I have from it. What is KERNELBASE.dll?

 

 

Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe

 

Problem signature

Extra information about the problem

Bucket ID: 2904540335

Problem Event Name: APPCRASH

Application Name: iTunes.exe

Application Version: 10.6.1.7

Application Timestamp: 4f71aced

Fault Module Name: KERNELBASE.dll

Fault Module Version: 6.1.7601.17651

Fault Module Timestamp: 4e211319

Exception Code: 80000003

Exception Offset: 0001280c

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Windows 7, itunes version 10.6.1.7

Posted on Apr 8, 2012 8:55 PM

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Q: My iTunes store has stopped working whenever I open it up.

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