unknown ModName issue.

Hi all,


I tried tagging this enquiry onto an old post of the same theme, but I'm not sure if that gets the attention of the 'powers that be', as it were.


Basically, iTunes crashes on startup, on a clean Windows XP Pro SP3 box. The report is:


AppName: itunes.exe AppVer: 10.6.1.7 ModName: unknown
ModVer: 0.0.0.0 Offset: 970108d7


Ok, what I've tried/observed is (and I've repeated these steps after each change):


  • Changing users - no change (system-wide problem)
  • iTunes Safe Mode (same fault)
  • Quicktime still works (this appears to be different to most others experiencing this fault, from what I've read..)
  • itunes batch file to re-register .dll's
  • Full reinstall in the method shown here: support.apple.com/kb/HT1926 including manual cleanout of Temp, prefs & program files / system32 stuff.
  • Removal using the 'Windows Install Clean-Up' Tool
  • Disabling of Anti-Malware software (and removal, later)
  • Removal of all programs that could potentially interfere:- VLC etc
  • Repair of components of iTunes / Quicktime after reinstallation
  • All Drivers are up-to-date
  • Previous iTunes installations have worked on here before - with the same drivers/software.


Any ideas would be greatly appreciated.. Thanks!!

Custom, Windows XP Pro, P4 3.06GHz Northwood

Posted on Apr 9, 2012 12:19 AM

Reply
13 replies

Apr 9, 2012 2:23 PM in response to Quiver

You've actually already covered almost everything (both likely and/or unlikely) that I'd check on with one of those.


Quickly doublechecking one thing. Are you running your XP out of VirtualBox on a Linux system? (That used to produce the unknown modname (but quicktime player launches) issue back in the iTunes 9.x days, although I'm not state of the art on whether it's still an issue with 10.x versions.)

Apr 9, 2012 5:45 PM in response to b noir

Tried, didn't work.. Then I completely reinstalled.. But still no luck. :(


Interestingly, after I deleted that file.. The modname was some long .dll with 'sdk' in it.. (I copied it but stupidly restarted the machine before pasting it anywhere). When I next ran iTunes it was back to 'modname: unknown', and still is.


Is there no place iTunes or windows dumps more crash info? I wish the event viewer divulged something more.


Thanks again..

Apr 9, 2012 10:09 PM in response to b noir

I'm afraid to say it's no longer there; I guess the file is only created once iTunes exists. There's an SC Info.txt file containing a string of numbers, and looking at the 'date modified' attribute this file gets rewritten every time I run iTunes (or every time it crashes..). It always contains the same string:


55274-640-1858141-23554.


If you send me your sc info.sidb file I'll happily drop it in to force the error again..

Apr 10, 2012 8:48 PM in response to b noir

Ok I still haven't prompted the same error as I found when I first deleted the SC info files, but it's interesting that if I repair an individual component (I just repaired the Apple Application Support component, just for kicks..), then the next time I ran itunes I got:


AppName: itunes.exe AppVer: 10.6.1.7 ModName: corefp.dll
ModVer: 1.14.37.0 Offset: 00cb76f8


But it's back to modname: unknown, thereafter. This appears to me to be the more curious fact (reverting to unknown), rather than the modname: corefp.dll error itself.


Does this prompt any thoughts from you?


Thanks again for your patience and help..

Apr 10, 2012 8:59 PM in response to Quiver

ModName: corefp.dll


Strange. That's your FairPlay. So we're actually in the same area with that as with the system configuration files (they both form part of the authorisation equipment).


By way of experiment, try disconnecting the PC from the internet and then attempting to launch iTunes. Does it open if it can't go on line?

Apr 10, 2012 9:28 PM in response to b noir

Ok.. I tried that and to no avail.


I actually found another machine here with the SC Info files so I copied those across and iTunes certainly accesses them when I run it, but I can't repeat that error when I rename/delete the files.


I'm trying to recall what the .dll was that came up when I did find that error, the only .dll files I can find with sdk in them are gnsdk_sdkmanager.dll / gnsdk_dsp.dll / gnsdk_musicid.dll / gnsdk_submit.dll, all of which are in the Program Files > iTunes folder.


But again, I think perhaps the better lead is that the error only appears once, whatever is doing this is changing something on startup.


Stupid question: have apple made a verbose mode or diagnostic switch that I could invoke on launching itunes.exe to get an idea of what does and does not succeed during the launch ? I just wish we knew where to start..

Apr 10, 2012 9:53 PM in response to Quiver

On XP, you'd be able to get a DrWatson log of the error. (Unfortunately, I'm no good at interpreting them.)


First Dr Watson needs to be configured on the PC.



In the Windows start menu, click "Run". Type cmd and hit enter. At the prompt in the command line window that comes up, type in



drwtsn32 -i



... and hit return.



This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\.


There'll usually be a file in here called "drwtsn32.log"



Prior to collecting an iTunes crash log, delete any existing crash logs in there. (Otherwise, we'll be just appending the information to any existing log, which will make tracking down the information very difficult to track down. I've seen existing log files in the order of a GB in size or more in the past.)


You should be able to open the log file in a text editor. (WordPad, for example, if it's relatively small.)

Apr 10, 2012 10:07 PM in response to b noir

Ok, I'll try that.


Hey I just did a clean out and reinstall, this time installing individual packages only, so as to rule out certain issues. So I've installed the following (and in this order):


AppleApplicationSupport.msi

Quicktime.msi (from the separate Quicktime package)

iTunes.msi

AppleMobileDeviceSupport.msi


Obviously what's left over is Bonjour and Software Update.


Same error.. But the first time I tried to run it in safe mode (ctrl + shift & itunes.exe), I got this:


AppName: itunes.exe AppVer: 10.6.1.7 ModName: itunes.dll
ModVer: 10.6.1.7 Offset: 00010931


It wasn't repeatable, as usual.


Will try Dr Watson now.

Apr 10, 2012 10:30 PM in response to b noir

Ok, I hate dumping big lumps of information, but in lieu of an attachment method for text files in this forum, it's probably the only efficient means. Here goes:



Microsoft (R) DrWtsn32

Copyright (C) 1985-2001 Microsoft Corp. All rights reserved.



Application exception occurred:

App: C:\Program Files\iTunes\iTunes.exe (pid=1000)

When: 11/04/2012 @ 15:21:11.468

Exception number: c0000005 (access violation)


*----> System Information <----*

Computer Name:

User Name:

Terminal Session Id: 0

Number of Processors: 2

Processor Type: x86 Family 15 Model 2 Stepping 9

Windows Version: 5.1

Current Build: 2600

Service Pack: 3

Current Type: Multiprocessor Free

Registered Organization:

Registered Owner:


*----> Task List <----*

0 System Process

4 System

616 smss.exe

664 csrss.exe

696 winlogon.exe

744 services.exe

756 lsass.exe

916 Ati2evxx.exe

936 svchost.exe

1004 svchost.exe

1108 svchost.exe

1228 svchost.exe

1276 svchost.exe

1372 Ati2evxx.exe

1408 spoolsv.exe

580 Explorer.EXE

760 jusched.exe

960 MOM.exe

944 CTHELPER.EXE

1052 Reader_sl.exe

1092 iTunesHelper.exe

1100 ctfmon.exe

1180 soffice.exe

1140 soffice.bin

1528 ccc.exe

568 AppleMobileDeviceService.exe

1064 jqs.exe

1696 svchost.exe

1932 wuauclt.exe

1996 iPodService.exe

1724 alg.exe

520 firefox.exe

3272 Explorer.EXE

3200 plugin-container.exe

1000 iTunes.exe

3052 drwtsn32.exe


*----> Module List <----*

(00000000003b0000 - 00000000003e8000: C:\Program Files\Common Files\Apple\Apple Application Support\AVFoundationCF.dll

(0000000000400000 - 0000000000d55000: C:\Program Files\iTunes\iTunes.exe

(0000000001240000 - 00000000016a0000: C:\Program Files\Common Files\Apple\Apple Application Support\MediaToolbox.dll

(00000000016b0000 - 00000000017f4000: C:\Program Files\Common Files\Apple\Apple Application Support\QuartzCore.dll

(0000000001810000 - 0000000001919000: C:\Program Files\Common Files\Apple\Apple Application Support\CoreFoundation.dll

(0000000001930000 - 0000000001940000: C:\Program Files\Common Files\Apple\Apple Application Support\pthreadVC2.dll

(0000000001940000 - 000000000195d000: C:\Program Files\Common Files\Apple\Apple Application Support\objc.dll

(0000000001970000 - 000000000197e000: C:\Program Files\Common Files\Apple\Apple Application Support\libdispatch.dll

(0000000001990000 - 0000000001aca000: C:\Program Files\Common Files\Apple\Apple Application Support\libicuin.dll

(0000000001ae0000 - 0000000001bc3000: C:\Program Files\Common Files\Apple\Apple Application Support\libicuuc.dll

(0000000001be0000 - 0000000001bf1000: C:\Program Files\Common Files\Apple\Apple Application Support\ASL.dll

(0000000001c10000 - 0000000001fc5000: C:\Program Files\Common Files\Apple\Apple Application Support\CoreGraphics.dll

(0000000001ff0000 - 000000000212f000: C:\Program Files\Common Files\Apple\Apple Application Support\CoreVideo.dll

(0000000002140000 - 0000000002273000: C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll

(0000000002280000 - 00000000024e0000: C:\Program Files\Common Files\Apple\Apple Application Support\CFNetwork.dll

(00000000024f0000 - 000000000255f000: C:\Program Files\Common Files\Apple\Apple Application Support\SQLite3.dll

(0000000002570000 - 0000000002a26000: C:\Program Files\Common Files\Apple\Apple Application Support\CoreAudioToolbox.dll

(0000000002a40000 - 0000000002c90000: C:\Program Files\Common Files\Apple\Apple Application Support\VideoToolbox.dll

(0000000002ca0000 - 0000000002cf0000: C:\Program Files\Common Files\Apple\Apple Application Support\CoreMedia.dll

(0000000002d00000 - 0000000002fe3000: C:\Program Files\iTunes\GNSDK_DSP.DLL

(0000000002ff0000 - 00000000030b7000: C:\Program Files\iTunes\GNSDK_SDKMANAGER.DLL

(00000000030c0000 - 00000000030f8000: C:\Program Files\iTunes\GNSDK_MUSICID.DLL

(0000000003100000 - 0000000003142000: C:\Program Files\iTunes\GNSDK_SUBMIT.DLL

(0000000003150000 - 00000000039a4000: C:\Program Files\Common Files\Apple\Apple Application Support\WebKit.dll

(00000000039c0000 - 0000000003b3b000: C:\Program Files\Common Files\Apple\Apple Application Support\JavaScriptCore.dll

(0000000003b50000 - 0000000003b79000: C:\Program Files\Common Files\Apple\Apple Application Support\WebKitQuartzCoreAdditions.dll

(0000000003b90000 - 0000000003b9c000: C:\Program Files\Common Files\Apple\Apple Application Support\ApplePushService.dll

(00000000040d0000 - 00000000040e7000: C:\windows\system32\odbcint.dll

(0000000006320000 - 0000000007d31000: C:\Program Files\Common Files\Apple\CoreFP\CoreFP.dll

(0000000008840000 - 0000000008b05000: C:\windows\system32\xpsp2res.dll

(0000000008d10000 - 0000000008d31000: C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.DLL

(0000000008d60000 - 0000000008d7c000: C:\Program Files\iTunes\iTunes.Resources\en.lproj\iTunesLocalized.DLL

(0000000008da0000 - 0000000009674000: C:\Program Files\iTunes\iTunes.Resources\iTunes.DLL

(0000000010000000 - 0000000011542000: C:\Program Files\iTunes\iTunes.dll

(000000004ad00000 - 000000004bc8b000: C:\Program Files\Common Files\Apple\Apple Application Support\icudt46.dll

(000000004ec50000 - 000000004edf6000: C:\windows\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.5512_ x-ww_dfb54e0c\gdiplus.dll

(000000004fdd0000 - 000000004ff76000: C:\windows\system32\d3d9.dll

(000000005a4c0000 - 000000005a4d4000: C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll

(000000005ad70000 - 000000005ada8000: C:\windows\system32\uxtheme.dll

(000000005b860000 - 000000005b8b5000: C:\windows\system32\NETAPI32.dll

(00000000662b0000 - 0000000066308000: C:\windows\system32\hnetcfg.dll

(0000000068000000 - 0000000068036000: C:\windows\system32\rsaenh.dll

(000000006d990000 - 000000006d996000: C:\windows\system32\d3d8thk.dll

(0000000071a50000 - 0000000071a8f000: C:\windows\system32\mswsock.dll

(0000000071a90000 - 0000000071a98000: C:\windows\System32\wshtcpip.dll

(0000000071aa0000 - 0000000071aa8000: C:\windows\system32\WS2HELP.dll

(0000000071ab0000 - 0000000071ac7000: C:\windows\system32\WS2_32.dll

(0000000071ad0000 - 0000000071ad9000: C:\windows\system32\WSOCK32.dll

(00000000722b0000 - 00000000722b5000: C:\windows\system32\sensapi.dll

(0000000072d10000 - 0000000072d18000: C:\windows\system32\msacm32.drv

(0000000072d20000 - 0000000072d29000: C:\windows\system32\wdmaud.drv

(0000000073f10000 - 0000000073f6c000: C:\windows\system32\DSOUND.dll

(0000000074320000 - 000000007435d000: C:\windows\system32\ODBC32.dll

(0000000074720000 - 000000007476c000: C:\windows\system32\MSCTF.dll

(0000000074c80000 - 0000000074cac000: C:\windows\system32\OLEACC.dll

(0000000074e30000 - 0000000074e9d000: C:\windows\system32\RICHED20.dll

(0000000076080000 - 00000000760e5000: C:\windows\system32\MSVCP60.dll

(0000000076380000 - 0000000076385000: C:\windows\system32\MSIMG32.dll

(0000000076390000 - 00000000763ad000: C:\windows\system32\IMM32.dll

(00000000763b0000 - 00000000763f9000: C:\windows\system32\COMDLG32.dll

(00000000769c0000 - 0000000076a74000: C:\windows\system32\USERENV.dll

(0000000076b40000 - 0000000076b6d000: C:\windows\system32\WINMM.dll

(0000000076bf0000 - 0000000076bfb000: C:\windows\system32\PSAPI.DLL

(0000000076c30000 - 0000000076c5e000: C:\windows\system32\WINTRUST.dll

(0000000076c90000 - 0000000076cb8000: C:\windows\system32\IMAGEHLP.dll

(0000000076d60000 - 0000000076d79000: C:\windows\system32\iphlpapi.dll

(0000000076e80000 - 0000000076e8e000: C:\windows\system32\rtutils.dll

(0000000076e90000 - 0000000076ea2000: C:\windows\system32\rasman.dll

(0000000076eb0000 - 0000000076edf000: C:\windows\system32\TAPI32.dll

(0000000076ee0000 - 0000000076f1c000: C:\windows\system32\RASAPI32.DLL

(0000000077120000 - 00000000771ab000: C:\windows\system32\OLEAUT32.dll

(00000000771b0000 - 000000007725a000: C:\windows\system32\WININET.dll

(00000000773d0000 - 00000000774d3000: C:\windows\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.26 00.5512_x-ww_35d4ce83\COMCTL32.dll

(00000000774e0000 - 000000007761d000: C:\windows\system32\ole32.dll

(0000000077920000 - 0000000077a13000: C:\windows\system32\SETUPAPI.dll

(0000000077a80000 - 0000000077b15000: C:\windows\system32\CRYPT32.dll

(0000000077b20000 - 0000000077b32000: C:\windows\system32\MSASN1.dll

(0000000077b40000 - 0000000077b62000: C:\windows\system32\Apphelp.dll

(0000000077bd0000 - 0000000077bd7000: C:\windows\system32\midimap.dll

(0000000077be0000 - 0000000077bf5000: C:\windows\system32\MSACM32.dll

(0000000077c00000 - 0000000077c08000: C:\windows\system32\VERSION.dll

(0000000077c10000 - 0000000077c68000: C:\windows\system32\msvcrt.dll

(0000000077dd0000 - 0000000077e6b000: C:\windows\system32\ADVAPI32.dll

(0000000077e70000 - 0000000077f02000: C:\windows\system32\RPCRT4.dll

(0000000077f10000 - 0000000077f59000: C:\windows\system32\GDI32.dll

(0000000077f60000 - 0000000077fd6000: C:\windows\system32\SHLWAPI.dll

(0000000077fe0000 - 0000000077ff1000: C:\windows\system32\Secur32.dll

(0000000078130000 - 00000000781cb000: C:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_4 4262b86\MSVCR80.dll

(000000007c420000 - 000000007c4a7000: C:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_4 4262b86\MSVCP80.dll

(000000007c800000 - 000000007c8f6000: C:\windows\system32\kernel32.dll

(000000007c900000 - 000000007c9af000: C:\windows\system32\ntdll.dll

(000000007c9c0000 - 000000007d1d7000: C:\windows\system32\SHELL32.dll

(000000007e410000 - 000000007e4a1000: C:\windows\system32\USER32.dll


*----> State Dump for Thread Id 0x764 <----*


eax=3e0105ad ebx=7e430042 ecx=0012ee8c edx=7c90e4f4 esi=000401da edi=00000046

eip=3e0105ad esp=0012ed40 ebp=00000000 iopl=0 nv up ei pl nz na pe nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200202


function: <nosymbols>

No prior disassembly possible

3e0105ad ?? ???

3e0105af ?? ???

3e0105b1 ?? ???

3e0105b3 ?? ???

3e0105b5 ?? ???

3e0105b7 ?? ???

3e0105b9 ?? ???

3e0105bb ?? ???

3e0105bd ?? ???

FAULT ->3e0105ad ?? ???

Error 0x00000001

3e0105af ?? ???

3e0105b1 ?? ???

3e0105b3 ?? ???

3e0105b5 ?? ???

3e0105b7 ?? ???

3e0105b9 ?? ???

3e0105bb ?? ???

3e0105bd ?? ???

3e0105bf ?? ???

3e0105c1 ?? ???


*----> Stack Back Trace <----*

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\iTunes\iTunes.dll -

WARNING: Stack unwind information not available. Following frames may be wrong.

ChildEBP RetAddr Args to Child

0012ed3c 10028afe 000401da 00000046 00000000 0x3e0105ad

f74b47f0 00000000 00000000 00000000 00000000 iTunes+0x28afe


*----> Raw Stack Dump <----*

000000000012ed40 fe 8a 02 10 da 01 04 00 - 46 00 00 00 00 00 00 00 ........F.......

000000000012ed50 8c ee 12 00 8c ed 12 00 - 8c ee 12 00 b0 89 02 10 ................

000000000012ed60 00 00 00 00 34 87 41 7e - da 01 04 00 46 00 00 00 ....4.A~....F...

000000000012ed70 00 00 00 00 8c ee 12 00 - b0 89 02 10 cd ab ba dc ................

000000000012ed80 00 00 00 00 8c ee 12 00 - b0 89 02 10 f4 ed 12 00 ................

000000000012ed90 f1 bd 42 7e b0 89 02 10 - da 01 04 00 46 00 00 00 ..B~........F...

000000000012eda0 00 00 00 00 8c ee 12 00 - 00 00 00 00 da 01 04 00 ................

000000000012edb0 da 01 04 00 14 00 00 00 - 01 00 00 00 00 00 00 00 ................

000000000012edc0 00 00 00 00 10 00 00 00 - 01 00 00 00 00 00 00 00 ................

000000000012edd0 01 00 00 00 00 00 00 00 - 00 00 00 00 a8 ed 12 00 ................

000000000012ede0 64 e9 12 00 38 ee 12 00 - 8f 04 44 7e 30 88 41 7e d...8.....D~0.A~

000000000012edf0 00 00 00 00 48 ee 12 00 - a0 8e 42 7e 00 00 00 00 ....H.....B~....

000000000012ee00 b0 89 02 10 da 01 04 00 - 46 00 00 00 00 00 00 00 ........F.......

000000000012ee10 8c ee 12 00 cc ba f9 00 - 01 00 00 00 64 07 00 00 ............d...

000000000012ee20 80 02 00 00 da 01 04 00 - 2a 00 00 00 00 00 00 00 ........*.......

000000000012ee30 1c ee 12 00 64 e9 12 00 - 74 ef 12 00 8f 04 44 7e ....d...t.....D~

000000000012ee40 b0 8e 42 7e ff ff ff ff - 70 ee 12 00 34 bd 42 7e ..B~....p...4.B~

000000000012ee50 b8 ba f9 00 46 00 00 00 - 00 00 00 00 8c ee 12 00 ....F...........

000000000012ee60 b0 89 02 10 88 ee 12 00 - 1c 00 00 00 8c ee 12 00 ................

000000000012ee70 c0 ee 12 00 53 e4 90 7c - 80 ee 12 00 30 00 00 00 ....S..|....0...


*----> State Dump for Thread Id 0xce0 <----*


eax=03da6000 ebx=03bfa7f4 ecx=03d7fc4c edx=00002000 esi=000001dc edi=00000000

eip=7c90e4f4 esp=03d7fe10 ebp=03d7fe74 iopl=0 nv up ei pl zr na po nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246


*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\windows\system32\ntdll.dll -

function: ntdll!KiFastSystemCallRet

7c90e4da e829000000 call ntdll!RtlRaiseException (7c90e508)

7c90e4df 8b0424 mov eax,[esp]

7c90e4e2 8be5 mov esp,ebp

7c90e4e4 5d pop ebp

7c90e4e5 c3 ret

7c90e4e6 8da42400000000 lea esp,[esp]

7c90e4ed 8d4900 lea ecx,[ecx]

ntdll!KiFastSystemCall:

7c90e4f0 8bd4 mov edx,esp

7c90e4f2 0f34 sysenter

ntdll!KiFastSystemCallRet:

7c90e4f4 c3 ret

7c90e4f5 8da42400000000 lea esp,[esp]

7c90e4fc 8d642400 lea esp,[esp]

ntdll!KiIntSystemCall:

7c90e500 8d542408 lea edx,[esp+0x8]

7c90e504 cd2e int 2e

7c90e506 c3 ret

7c90e507 90 nop

ntdll!RtlRaiseException:

7c90e508 55 push ebp

7c90e509 8bec mov ebp,esp


*----> Stack Back Trace <----*

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\windows\system32\kernel32.dll -

WARNING: Stack unwind information not available. Following frames may be wrong.

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Common Files\Apple\Apple Application Support\libdispatch.dll -

ChildEBP RetAddr Args to Child

03d7fe74 7c802542 000001dc ffffffff 00000000 ntdll!KiFastSystemCallRet

03d7fe88 01973f62 000001dc ffffffff ffffffff kernel32!WaitForSingleObject+0x12

00000000 00000000 00000000 00000000 00000000 libdispatch!dispatch_semaphore_create+0x222


*----> Raw Stack Dump <----*

0000000003d7fe10 3c df 90 7c db 25 80 7c - dc 01 00 00 00 00 00 00 <..|.%.|........

0000000003d7fe20 00 00 00 00 f0 a7 bf 03 - 00 00 00 00 f4 a7 bf 03 ................

0000000003d7fe30 14 00 00 00 01 00 00 00 - 30 99 15 00 00 00 00 00 ........0.......

0000000003d7fe40 00 00 00 00 68 fe d7 03 - fc 2e 81 7c 00 b0 fd 7f ....h......|....

0000000003d7fe50 00 e0 fd 7f 00 00 00 00 - 00 00 00 00 24 fe d7 03 ............$...

0000000003d7fe60 e8 a7 bf 03 9c ff d7 03 - c0 9a 83 7c 08 26 80 7c ...........|.&.|

0000000003d7fe70 00 00 00 00 88 fe d7 03 - 42 25 80 7c dc 01 00 00 ........B%.|....

0000000003d7fe80 ff ff ff ff 00 00 00 00 - 00 00 00 00 62 3f 97 01 ............b?..

0000000003d7fe90 dc 01 00 00 ff ff ff ff - ff ff ff ff ff ff ff ff ................

0000000003d7fea0 f0 fe d7 03 c8 a7 bf 03 - d8 b3 97 01 01 00 00 00 ................

0000000003d7feb0 f0 fe d7 03 d8 b4 97 01 - 09 00 00 00 e9 00 00 00 ................

0000000003d7fec0 13 38 97 01 c8 a7 bf 03 - ff ff ff ff ff ff ff ff .8..............

0000000003d7fed0 d8 b3 97 01 c8 b4 97 01 - d8 b4 97 01 88 31 97 01 .............1..

0000000003d7fee0 88 a6 bf 03 d8 b3 97 01 - c8 b4 97 01 e8 b4 97 01 ................

0000000003d7fef0 e8 b4 97 01 ac 2d 97 01 - c8 b4 97 01 04 b4 97 01 .....-..........

0000000003d7ff00 c8 b4 97 01 32 98 80 7c - d8 b3 97 01 80 33 97 01 ....2..|.....3..

0000000003d7ff10 68 00 2e 00 50 a8 bf 03 - 48 ff d7 03 c0 a8 bf 03 h...P...H.......

0000000003d7ff20 af 31 97 01 70 54 da 03 - 68 00 2e 00 50 a8 bf 03 .1..pT..h...P...

0000000003d7ff30 c0 a8 bf 03 74 b1 97 01 - c0 a8 bf 03 04 42 93 01 ....t........B..

0000000003d7ff40 50 a8 bf 03 00 00 00 00 - 74 ff d7 03 12 42 93 01 P.......t....B..


*----> State Dump for Thread Id 0x760 <----*


eax=00000000 ebx=0803fc0c ecx=03e3d578 edx=00000000 esi=00000000 edi=7ffdb000

eip=7c90e4f4 esp=0803fbe4 ebp=0803fc80 iopl=0 nv up ei pl zr na po nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246


function: ntdll!KiFastSystemCallRet

7c90e4da e829000000 call ntdll!RtlRaiseException (7c90e508)

7c90e4df 8b0424 mov eax,[esp]

7c90e4e2 8be5 mov esp,ebp

7c90e4e4 5d pop ebp

7c90e4e5 c3 ret

7c90e4e6 8da42400000000 lea esp,[esp]

7c90e4ed 8d4900 lea ecx,[ecx]

ntdll!KiFastSystemCall:

7c90e4f0 8bd4 mov edx,esp

7c90e4f2 0f34 sysenter

ntdll!KiFastSystemCallRet:

7c90e4f4 c3 ret

7c90e4f5 8da42400000000 lea esp,[esp]

7c90e4fc 8d642400 lea esp,[esp]

ntdll!KiIntSystemCall:

7c90e500 8d542408 lea edx,[esp+0x8]

7c90e504 cd2e int 2e

7c90e506 c3 ret

7c90e507 90 nop

ntdll!RtlRaiseException:

7c90e508 55 push ebp

7c90e509 8bec mov ebp,esp


*----> Stack Back Trace <----*

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\windows\system32\USER32.dll -

WARNING: Stack unwind information not available. Following frames may be wrong.

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Common Files\Apple\Apple Application Support\CoreFoundation.dll -

ChildEBP RetAddr Args to Child

0803fc80 7e4195f9 00000003 0803fca8 00000000 ntdll!KiFastSystemCallRet

0803fcdc 0184dc22 00000002 0803fd04 ffffffff USER32!GetLastInputInfo+0x105

0803fe0c 018504c6 00000000 ffffffff 00000000 CoreFoundation!CFRunLoop01+0x628

0803fe70 018507ef 03d89390 20000000 4202a05f CoreFoundation!CFRunLoopGetCurrent+0x7e6

0803ff00 018508b3 03e3d570 018f9478 20000000 CoreFoundation!CFRunLoopGetCurrent+0xb0f

0803ff5c 100e9719 0012f99c 0000d400 042077e0 CoreFoundation!CFRunLoopRun+0x1d

0803ffa8 10dd6ddd 04210000 0803ffec 7c80b713 iTunes+0xe9719

0803ffb4 7c80b713 042077e0 0000d400 04210000 iTunes!iTunesMainEntryPoint+0xc586cd

0803ffec 00000000 10dd6d5b 042077e0 00000000 kernel32!GetModuleFileNameA+0x1b4


*----> Raw Stack Dump <----*

000000000803fbe4 2c df 90 7c 74 95 80 7c - 03 00 00 00 0c fc 03 08 ,..|t..|........

000000000803fbf4 01 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

000000000803fc04 03 00 00 00 04 00 00 00 - 28 02 00 00 30 02 00 00 ........(...0...

000000000803fc14 34 02 00 00 00 00 bf 03 - 00 00 00 00 10 fc 03 08 4...............

000000000803fc24 02 02 91 7c 54 fe 03 08 - 14 00 00 00 01 00 00 00 ...|T...........

000000000803fc34 00 00 00 00 00 00 00 00 - 10 00 00 00 bb 01 91 7c ...............|

000000000803fc44 00 00 00 00 18 00 00 00 - 00 b0 fd 7f 00 c0 fd 7f ................

000000000803fc54 7b 01 91 7c 00 00 00 00 - 0c fc 03 08 08 00 00 00 {..|............

000000000803fc64 03 00 00 00 00 fc 03 08 - 00 00 00 00 98 ff 03 08 ................

000000000803fc74 c0 9a 83 7c 68 96 80 7c - 00 00 00 00 dc fc 03 08 ...|h..|........

000000000803fc84 f9 95 41 7e 03 00 00 00 - a8 fc 03 08 00 00 00 00 ..A~............

000000000803fc94 ff ff ff ff 00 00 00 00 - 04 fd 03 08 02 00 00 00 ................

000000000803fca4 5c fe 03 08 28 02 00 00 - 30 02 00 00 34 02 00 00 \...(...0...4...

000000000803fcb4 0c 00 00 00 d0 93 d8 03 - 38 d6 e3 03 20 53 14 78 ........8... S.x

000000000803fcc4 e4 fc 03 08 02 c9 84 01 - 00 00 00 00 00 00 00 00 ................

000000000803fcd4 00 c0 fd 7f 34 02 00 00 - 0c fe 03 08 22 dc 84 01 ....4......."...

000000000803fce4 02 00 00 00 04 fd 03 08 - ff ff ff ff 00 00 00 00 ................

000000000803fcf4 a8 fc 03 08 70 d5 e3 03 - 98 93 d8 03 2d 10 93 01 ....p.......-...

000000000803fd04 28 02 00 00 30 02 00 00 - 30 03 bf 03 01 00 00 00 (...0...0.......

000000000803fd14 05 24 85 01 90 93 d8 03 - 38 fe 03 08 68 fd 03 08 .$......8...h...


*----> State Dump for Thread Id 0x4e0 <----*


eax=0819f824 ebx=0819fe7c ecx=7c90fdbd edx=00000008 esi=00000000 edi=7ffdb000

eip=7c90e4f4 esp=0819fe54 ebp=0819fef0 iopl=0 nv up ei pl zr na po nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246


function: ntdll!KiFastSystemCallRet

7c90e4da e829000000 call ntdll!RtlRaiseException (7c90e508)

7c90e4df 8b0424 mov eax,[esp]

7c90e4e2 8be5 mov esp,ebp

7c90e4e4 5d pop ebp

7c90e4e5 c3 ret

7c90e4e6 8da42400000000 lea esp,[esp]

7c90e4ed 8d4900 lea ecx,[ecx]

ntdll!KiFastSystemCall:

7c90e4f0 8bd4 mov edx,esp

7c90e4f2 0f34 sysenter

ntdll!KiFastSystemCallRet:

7c90e4f4 c3 ret

7c90e4f5 8da42400000000 lea esp,[esp]

7c90e4fc 8d642400 lea esp,[esp]

ntdll!KiIntSystemCall:

7c90e500 8d542408 lea edx,[esp+0x8]

7c90e504 cd2e int 2e

7c90e506 c3 ret

7c90e507 90 nop

ntdll!RtlRaiseException:

7c90e508 55 push ebp

7c90e509 8bec mov ebp,esp


*----> Stack Back Trace <----*

WARNING: Stack unwind information not available. Following frames may be wrong.

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\windows\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.5512_ x-ww_dfb54e0c\gdiplus.dll -

ChildEBP RetAddr Args to Child

0819fef0 7e4195f9 00000002 0819ff18 00000000 ntdll!KiFastSystemCallRet

0819ff4c 7e4196a8 00000001 0819ffac ffffffff USER32!GetLastInputInfo+0x105

0819ff68 4ec6730c 00000001 0819ffac 00000000 USER32!MsgWaitForMultipleObjects+0x1f

0819ffb4 7c80b713 00000000 00000000 0012f630 gdiplus!GdipCreateFontFamilyFromName+0x23d

0819ffec 00000000 4ec672b0 00000000 00000000 kernel32!GetModuleFileNameA+0x1b4


*----> Raw Stack Dump <----*

000000000819fe54 2c df 90 7c 74 95 80 7c - 02 00 00 00 7c fe 19 08 ,..|t..|....|...

000000000819fe64 01 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

000000000819fe74 02 00 00 00 00 00 00 00 - 44 02 00 00 38 02 00 00 ........D...8...

000000000819fe84 cc 99 99 00 cc 99 cc 00 - cc 99 ff 00 cc cc 00 00 ................

000000000819fe94 cc cc 33 00 cc cc 66 00 - 14 00 00 00 01 00 00 00 ..3...f.........

000000000819fea4 00 00 00 00 00 00 00 00 - 10 00 00 00 cc ff 66 00 ..............f.

000000000819feb4 cc ff 99 00 cc ff cc 00 - 00 b0 fd 7f 00 a0 fd 7f ................

000000000819fec4 ff 00 33 00 00 00 00 00 - 7c fe 19 08 ff 00 cc 00 ..3.....|.......

000000000819fed4 02 00 00 00 70 fe 19 08 - ff 33 33 00 dc ff 19 08 ....p....33.....

000000000819fee4 c0 9a 83 7c 68 96 80 7c - 00 00 00 00 4c ff 19 08 ...|h..|....L...

000000000819fef4 f9 95 41 7e 02 00 00 00 - 18 ff 19 08 00 00 00 00 ..A~............

000000000819ff04 ff ff ff ff 00 00 00 00 - 40 a3 42 7e b8 09 dd 4e ........@.B~...N

000000000819ff14 00 00 00 00 44 02 00 00 - 38 02 00 00 ff cc 00 00 ....D...8.......

000000000819ff24 ff cc 33 00 ff cc 66 00 - ff cc 99 00 ff cc cc 00 ..3...f.........

000000000819ff34 ff cc ff 00 ff ff 00 00 - 00 00 00 00 00 00 00 00 ................

000000000819ff44 00 a0 fd 7f 38 02 00 00 - 68 ff 19 08 a8 96 41 7e ....8...h.....A~

000000000819ff54 01 00 00 00 ac ff 19 08 - ff ff ff ff ff 04 00 00 ................

000000000819ff64 18 ff 19 08 b4 ff 19 08 - 0c 73 c6 4e 01 00 00 00 .........s.N....

000000000819ff74 ac ff 19 08 00 00 00 00 - ff ff ff ff ff 04 00 00 ................

000000000819ff84 00 00 00 00 30 f6 12 00 - 00 00 00 00 40 4c c7 86 ....0.......@L..


*----> State Dump for Thread Id 0xb5c <----*


eax=77a8964d ebx=0883ff18 ecx=0012f1cc edx=00154f68 esi=00000000 edi=7ffdb000

eip=7c90e4f4 esp=0883fef0 ebp=0883ff8c iopl=0 nv up ei pl zr na po nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246


function: ntdll!KiFastSystemCallRet

7c90e4da e829000000 call ntdll!RtlRaiseException (7c90e508)

7c90e4df 8b0424 mov eax,[esp]

7c90e4e2 8be5 mov esp,ebp

7c90e4e4 5d pop ebp

7c90e4e5 c3 ret

7c90e4e6 8da42400000000 lea esp,[esp]

7c90e4ed 8d4900 lea ecx,[ecx]

ntdll!KiFastSystemCall:

7c90e4f0 8bd4 mov edx,esp

7c90e4f2 0f34 sysenter

ntdll!KiFastSystemCallRet:

7c90e4f4 c3 ret

7c90e4f5 8da42400000000 lea esp,[esp]

7c90e4fc 8d642400 lea esp,[esp]

ntdll!KiIntSystemCall:

7c90e500 8d542408 lea edx,[esp+0x8]

7c90e504 cd2e int 2e

7c90e506 c3 ret

7c90e507 90 nop

ntdll!RtlRaiseException:

7c90e508 55 push ebp

7c90e509 8bec mov ebp,esp


*----> Stack Back Trace <----*

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\windows\system32\CRYPT32.dll -

WARNING: Stack unwind information not available. Following frames may be wrong.

ChildEBP RetAddr Args to Child

0883ff8c 77a89678 00000001 00197c78 00000000 ntdll!KiFastSystemCallRet

0883ffb4 7c80b713 00000001 00150000 ffffffff CRYPT32!I_CryptRegisterSmartCardStore+0x2767

0883ffec 00000000 77a8964d 00197c70 00000000 kernel32!GetModuleFileNameA+0x1b4


*----> Raw Stack Dump <----*

000000000883fef0 2c df 90 7c 74 95 80 7c - 01 00 00 00 18 ff 83 08 ,..|t..|........

000000000883ff00 01 00 00 00 00 00 00 00 - 4c ff 83 08 00 00 00 00 ........L.......

000000000883ff10 70 7c 19 00 78 7c 19 00 - f8 02 00 00 28 3c bf 86 p|..x|......(<..

000000000883ff20 b8 3b bf 86 0e 1c 4e 80 - 24 3d bf 86 b8 3b bf 86 .;....N.$=...;..

000000000883ff30 ec 3b bf 86 60 98 c1 81 - 14 00 00 00 01 00 00 00 .;..`...........

000000000883ff40 00 00 00 00 00 00 00 00 - 10 00 00 00 80 2e 0f f7 ................

000000000883ff50 ff ff ff ff 05 00 00 00 - 00 b0 fd 7f 00 90 fd 7f ................

000000000883ff60 00 00 00 00 4c ff 83 08 - 18 ff 83 08 ec 3b bf 86 ....L........;..

000000000883ff70 01 00 00 00 0c ff 83 08 - b8 3b bf 86 dc ff 83 08 .........;......

000000000883ff80 c0 9a 83 7c 68 96 80 7c - 00 00 00 00 b4 ff 83 08 ...|h..|........

000000000883ff90 78 96 a8 77 01 00 00 00 - 78 7c 19 00 00 00 00 00 x..w....x|......

000000000883ffa0 98 3a 00 00 00 00 00 00 - 00 00 15 00 ff ff ff ff .:..............

000000000883ffb0 70 7c 19 00 ec ff 83 08 - 13 b7 80 7c 01 00 00 00 p|.........|....

000000000883ffc0 00 00 15 00 ff ff ff ff - 70 7c 19 00 00 90 fd 7f ........p|......

000000000883ffd0 00 c6 fb 86 c0 ff 83 08 - c8 b5 c7 86 ff ff ff ff ................

000000000883ffe0 c0 9a 83 7c 20 b7 80 7c - 00 00 00 00 00 00 00 00 ...| ..|........

000000000883fff0 00 00 00 00 4d 96 a8 77 - 70 7c 19 00 00 00 00 00 ....M..wp|......

0000000008840000 4d 5a 90 00 03 00 00 00 - 04 00 00 00 ff ff 00 00 MZ..............

0000000008840010 b8 00 00 00 00 00 00 00 - 40 00 00 00 00 00 00 00 ........@.......

0000000008840020 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................


*----> State Dump for Thread Id 0xb60 <----*


eax=00000000 ebx=00000000 ecx=0019b510 edx=ffffffff esi=00155da8 edi=00000100

eip=7c90e4f4 esp=08c0fe18 ebp=08c0ff80 iopl=0 nv up ei pl zr na po nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246


function: ntdll!KiFastSystemCallRet

7c90e4da e829000000 call ntdll!RtlRaiseException (7c90e508)

7c90e4df 8b0424 mov eax,[esp]

7c90e4e2 8be5 mov esp,ebp

7c90e4e4 5d pop ebp

7c90e4e5 c3 ret

7c90e4e6 8da42400000000 lea esp,[esp]

7c90e4ed 8d4900 lea ecx,[ecx]

ntdll!KiFastSystemCall:

7c90e4f0 8bd4 mov edx,esp

7c90e4f2 0f34 sysenter

ntdll!KiFastSystemCallRet:

7c90e4f4 c3 ret

7c90e4f5 8da42400000000 lea esp,[esp]

7c90e4fc 8d642400 lea esp,[esp]

ntdll!KiIntSystemCall:

7c90e500 8d542408 lea edx,[esp+0x8]

7c90e504 cd2e int 2e

7c90e506 c3 ret

7c90e507 90 nop

ntdll!RtlRaiseException:

7c90e508 55 push ebp

7c90e509 8bec mov ebp,esp


*----> Stack Back Trace <----*

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\windows\system32\RPCRT4.dll -

WARNING: Stack unwind information not available. Following frames may be wrong.

ChildEBP RetAddr Args to Child

08c0ff80 77e76caf 08c0ffa8 77e76ad1 00155da8 ntdll!KiFastSystemCallRet

08c0ff88 77e76ad1 00155da8 00000000 0012e8f8 RPCRT4!I_RpcBCacheFree+0x61c

08c0ffa8 77e76c97 00199bd0 08c0ffec 7c80b713 RPCRT4!I_RpcBCacheFree+0x43e

08c0ffb4 7c80b713 0019b510 00000000 0012e8f8 RPCRT4!I_RpcBCacheFree+0x604

08c0ffec 00000000 77e76c7d 0019b510 00000000 kernel32!GetModuleFileNameA+0x1b4


*----> Raw Stack Dump <----*

0000000008c0fe18 8c da 90 7c e3 65 e7 77 - 28 03 00 00 74 ff c0 08 ...|.e.w(...t...

0000000008c0fe28 00 00 00 00 d8 28 1a 00 - 50 ff c0 08 00 00 00 00 .....(..P.......

0000000008c0fe38 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

0000000008c0fe48 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

0000000008c0fe58 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

0000000008c0fe68 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

0000000008c0fe78 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

0000000008c0fe88 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

0000000008c0fe98 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

0000000008c0fea8 00 00 00 00 00 00 00 00 - 00 00 00 00 43 1d 70 80 ............C.p.

0000000008c0feb8 28 4c 58 b7 27 14 70 80 - 00 0d db ba 00 00 00 00 (LX.'.p.........

0000000008c0fec8 43 1d 70 80 06 02 00 00 - 1d 9e 4d 80 02 00 00 00 C.p.......M.....

0000000008c0fed8 a8 fc df ff 20 f1 df ff - 35 5a 4e 80 a8 ad ac 86 .... ...5ZN.....

0000000008c0fee8 08 c9 c3 86 40 f5 8b f7 - fd c9 4d 80 00 00 00 00 ....@.....M.....

0000000008c0fef8 00 00 00 00 00 00 00 00 - dc 4b 58 b7 ff ff ff ff .........KX.....

0000000008c0ff08 40 f5 df ff 00 00 00 00 - 10 14 70 80 44 af ac 86 @.........p.D...

0000000008c0ff18 38 f5 df ff 56 c7 4d 80 - 00 f5 c0 86 1f c5 4d 80 8...V.M.......M.

0000000008c0ff28 f4 f6 c0 86 80 ff c0 08 - ae df e7 77 48 ff c0 08 ...........wH...

0000000008c0ff38 be df e7 77 e0 10 90 7c - 40 af 19 00 10 b5 19 00 ...w...|@.......

0000000008c0ff48 00 a2 2f 4d ff ff ff ff - 00 5d 1e ee ff ff ff ff ../M.....]......


*----> State Dump for Thread Id 0xb64 <----*


eax=774fe43b ebx=00007530 ecx=7ffdb000 edx=00000000 esi=00000000 edi=08d0ff50

eip=7c90e4f4 esp=08d0ff20 ebp=08d0ff78 iopl=0 nv up ei pl nz na po nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206


function: ntdll!KiFastSystemCallRet

7c90e4da e829000000 call ntdll!RtlRaiseException (7c90e508)

7c90e4df 8b0424 mov eax,[esp]

7c90e4e2 8be5 mov esp,ebp

7c90e4e4 5d pop ebp

7c90e4e5 c3 ret

7c90e4e6 8da42400000000 lea esp,[esp]

7c90e4ed 8d4900 lea ecx,[ecx]

ntdll!KiFastSystemCall:

7c90e4f0 8bd4 mov edx,esp

7c90e4f2 0f34 sysenter

ntdll!KiFastSystemCallRet:

7c90e4f4 c3 ret

7c90e4f5 8da42400000000 lea esp,[esp]

7c90e4fc 8d642400 lea esp,[esp]

ntdll!KiIntSystemCall:

7c90e500 8d542408 lea edx,[esp+0x8]

7c90e504 cd2e int 2e

7c90e506 c3 ret

7c90e507 90 nop

ntdll!RtlRaiseException:

7c90e508 55 push ebp

7c90e509 8bec mov ebp,esp


*----> Stack Back Trace <----*

WARNING: Stack unwind information not available. Following frames may be wrong.

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\windows\system32\ole32.dll -

ChildEBP RetAddr Args to Child

08d0ff78 7c802455 0000ea60 00000000 08d0ffb4 ntdll!KiFastSystemCallRet

08d0ff88 774fe32f 0000ea60 0019d950 774fe3ee kernel32!Sleep+0xf

08d0ffb4 7c80b713 0019d950 7c910415 7c91041e ole32!StringFromGUID2+0x51d

08d0ffec 00000000 774fe43b 0019d950 00000000 kernel32!GetModuleFileNameA+0x1b4


*----> Raw Stack Dump <----*

0000000008d0ff20 fc d1 90 7c f1 23 80 7c - 00 00 00 00 50 ff d0 08 ...|.#.|....P...

0000000008d0ff30 50 25 80 7c f8 6d 60 77 - 30 75 00 00 14 00 00 00 P%.|.m`w0u......

0000000008d0ff40 01 00 00 00 00 00 00 00 - 00 00 00 00 10 00 00 00 ................

0000000008d0ff50 00 ba 3c dc ff ff ff ff - 10 d1 4e 77 50 ff d0 08 ..<.......NwP...

0000000008d0ff60 30 ff d0 08 68 4f 15 00 - dc ff d0 08 c0 9a 83 7c 0...hO.........|

0000000008d0ff70 60 24 80 7c 00 00 00 00 - 88 ff d0 08 55 24 80 7c `$.|........U$.|

0000000008d0ff80 60 ea 00 00 00 00 00 00 - b4 ff d0 08 2f e3 4f 77 `.........../.Ow

0000000008d0ff90 60 ea 00 00 50 d9 19 00 - ee e3 4f 77 00 00 00 00 `...P.....Ow....

0000000008d0ffa0 15 04 91 7c 50 d9 19 00 - 00 00 4e 77 56 e4 4f 77 ...|P.....NwV.Ow

0000000008d0ffb0 1e 04 91 7c ec ff d0 08 - 13 b7 80 7c 50 d9 19 00 ...|.......|P...

0000000008d0ffc0 15 04 91 7c 1e 04 91 7c - 50 d9 19 00 00 70 fd 7f ...|...|P....p..

0000000008d0ffd0 00 c6 fb 86 c0 ff d0 08 - 58 fd b0 86 ff ff ff ff ........X.......

0000000008d0ffe0 c0 9a 83 7c 20 b7 80 7c - 00 00 00 00 00 00 00 00 ...| ..|........

0000000008d0fff0 00 00 00 00 3b e4 4f 77 - 50 d9 19 00 00 00 00 00 ....;.OwP.......

0000000008d10000 4d 5a 90 00 03 00 00 00 - 04 00 00 00 ff ff 00 00 MZ..............

0000000008d10010 b8 00 00 00 00 00 00 00 - 40 00 00 00 00 00 00 00 ........@.......

0000000008d10020 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

0000000008d10030 00 00 00 00 00 00 00 00 - 00 00 00 00 e8 00 00 00 ................

0000000008d10040 0e 1f ba 0e 00 b4 09 cd - 21 b8 01 4c cd 21 54 68 ........!..L.!Th

0000000008d10050 69 73 20 70 72 6f 67 72 - 61 6d 20 63 61 6e 6e 6f is program canno


*----> State Dump for Thread Id 0x624 <----*


eax=72d230e8 ebx=097ffef8 ecx=00000067 edx=001a6508 esi=00000000 edi=7ffdb000

eip=7c90e4f4 esp=097ffed0 ebp=097fff6c iopl=0 nv up ei pl zr na po nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246


function: ntdll!KiFastSystemCallRet

7c90e4da e829000000 call ntdll!RtlRaiseException (7c90e508)

7c90e4df 8b0424 mov eax,[esp]

7c90e4e2 8be5 mov esp,ebp

7c90e4e4 5d pop ebp

7c90e4e5 c3 ret

7c90e4e6 8da42400000000 lea esp,[esp]

7c90e4ed 8d4900 lea ecx,[ecx]

ntdll!KiFastSystemCall:

7c90e4f0 8bd4 mov edx,esp

7c90e4f2 0f34 sysenter

ntdll!KiFastSystemCallRet:

7c90e4f4 c3 ret

7c90e4f5 8da42400000000 lea esp,[esp]

7c90e4fc 8d642400 lea esp,[esp]

ntdll!KiIntSystemCall:

7c90e500 8d542408 lea edx,[esp+0x8]

7c90e504 cd2e int 2e

7c90e506 c3 ret

7c90e507 90 nop

ntdll!RtlRaiseException:

7c90e508 55 push ebp

7c90e509 8bec mov ebp,esp


*----> Stack Back Trace <----*

WARNING: Stack unwind information not available. Following frames may be wrong.

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\windows\system32\wdmaud.drv -

ChildEBP RetAddr Args to Child

097fff6c 7c80a105 00000002 097fffa4 00000000 ntdll!KiFastSystemCallRet

097fff88 72d2312a 00000002 097fffa4 00000000 kernel32!WaitForMultipleObjects+0x18

097fffb4 7c80b713 00000000 00000000 00150000 wdmaud!midMessage+0x348

097fffec 00000000 72d230e8 00000000 00000000 kernel32!GetModuleFileNameA+0x1b4


*----> Raw Stack Dump <----*

00000000097ffed0 2c df 90 7c 74 95 80 7c - 02 00 00 00 f8 fe 7f 09 ,..|t..|........

00000000097ffee0 01 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

00000000097ffef0 00 00 00 00 00 00 00 00 - 6c 03 00 00 60 03 00 00 ........l...`...

00000000097fff00 46 02 00 00 3d c8 4d 80 - 28 ec a9 b7 a8 0d 9a 86 F...=.M.(.......

00000000097fff10 20 f1 8b f7 44 0f 9a 86 - 14 00 00 00 01 00 00 00 ...D...........

00000000097fff20 00 00 00 00 00 00 00 00 - 10 00 00 00 a8 0d 9a 86 ................

00000000097fff30 dc 0d 9a 86 00 00 00 00 - 00 b0 fd 7f 00 60 fd 7f .............`..

00000000097fff40 a8 0d 9a 86 00 00 00 00 - f8 fe 7f 09 b4 a0 4f 80 ..............O.

00000000097fff50 02 00 00 00 ec fe 7f 09 - 00 00 00 00 dc ff 7f 09 ................

00000000097fff60 c0 9a 83 7c 68 96 80 7c - 00 00 00 00 88 ff 7f 09 ...|h..|........

00000000097fff70 05 a1 80 7c 02 00 00 00 - a4 ff 7f 09 00 00 00 00 ...|............

00000000097fff80 ff ff ff ff 00 00 00 00 - b4 ff 7f 09 2a 31 d2 72 ............*1.r

00000000097fff90 02 00 00 00 a4 ff 7f 09 - 00 00 00 00 ff ff ff ff ................

00000000097fffa0 00 00 15 00 6c 03 00 00 - 60 03 00 00 f2 1e 70 80 ....l...`.....p.

00000000097fffb0 fc d9 90 7c ec ff 7f 09 - 13 b7 80 7c 00 00 00 00 ...|.......|....

00000000097fffc0 00 00 00 00 00 00 15 00 - 00 00 00 00 00 60 fd 7f .............`..

00000000097fffd0 00 e6 fb 86 c0 ff 7f 09 - 58 fd b0 86 ff ff ff ff ........X.......

00000000097fffe0 c0 9a 83 7c 20 b7 80 7c - 00 00 00 00 00 00 00 00 ...| ..|........

00000000097ffff0 00 00 00 00 e8 30 d2 72 - 00 00 00 00 00 00 00 00 .....0.r........

0000000009800000 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................


*----> State Dump for Thread Id 0xb90 <----*


eax=00000001 ebx=0000001e ecx=09a8fedc edx=7c90e4f4 esi=00000450 edi=00000000

eip=7c90e4f4 esp=09a8fe60 ebp=09a8fec4 iopl=0 nv up ei ng nz ac po cy

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000297


function: ntdll!KiFastSystemCallRet

7c90e4da e829000000 call ntdll!RtlRaiseException (7c90e508)

7c90e4df 8b0424 mov eax,[esp]

7c90e4e2 8be5 mov esp,ebp

7c90e4e4 5d pop ebp

7c90e4e5 c3 ret

7c90e4e6 8da42400000000 lea esp,[esp]

7c90e4ed 8d4900 lea ecx,[ecx]

ntdll!KiFastSystemCall:

7c90e4f0 8bd4 mov edx,esp

7c90e4f2 0f34 sysenter

ntdll!KiFastSystemCallRet:

7c90e4f4 c3 ret

7c90e4f5 8da42400000000 lea esp,[esp]

7c90e4fc 8d642400 lea esp,[esp]

ntdll!KiIntSystemCall:

7c90e500 8d542408 lea edx,[esp+0x8]

7c90e504 cd2e int 2e

7c90e506 c3 ret

7c90e507 90 nop

ntdll!RtlRaiseException:

7c90e508 55 push ebp

7c90e509 8bec mov ebp,esp


*----> Stack Back Trace <----*

WARNING: Stack unwind information not available. Following frames may be wrong.

ChildEBP RetAddr Args to Child

09a8fec4 100de029 00000450 00007530 00000001 ntdll!KiFastSystemCallRet

00007530 00000000 00000000 00000000 00000000 iTunes+0xde029


*----> Raw Stack Dump <----*

0000000009a8fe60 3c df 90 7c db 25 80 7c - 50 04 00 00 01 00 00 00 <..|.%.|P.......

0000000009a8fe70 94 fe a8 09 34 8a 43 11 - 50 25 80 7c 1e 00 00 00 ....4.C.P%.|....

0000000009a8fe80 14 00 00 00 01 00 00 00 - 00 00 00 00 00 00 00 00 ................

0000000009a8fe90 10 00 00 00 00 5d 1e ee - ff ff ff ff 00 b0 fd 7f .....]..........

0000000009a8fea0 00 40 fd 7f 94 fe a8 09 - 30 00 00 00 74 fe a8 09 .@......0...t...

0000000009a8feb0 69 00 76 00 98 ff a8 09 - c0 9a 83 7c 08 26 80 7c i.v........|.&.|

0000000009a8fec0 00 00 00 00 30 75 00 00 - 29 e0 0d 10 50 04 00 00 ....0u..)...P...

0000000009a8fed0 30 75 00 00 01 00 00 00 - 1e 00 00 00 08 8a 43 11 0u............C.

0000000009a8fee0 5c ff a8 09 b8 d4 0d 10 - 10 8a 43 11 1e 00 00 00 \.........C.....

0000000009a8fef0 08 8a 43 11 0c 8a 43 11 - 0d 53 07 10 1e 00 00 00 ..C...C..S......

0000000009a8ff00 fe ff ff ff 20 07 22 04 - b8 97 80 7c 1e 00 00 00 .... ."....|....

0000000009a8ff10 56 00 00 00 90 0b 00 00 - 74 fe a8 09 28 b9 a5 86 V.......t...(...

0000000009a8ff20 42 d9 cc 75 ea 00 00 00 - 40 00 91 7c ff ff ff ff B..u....@..|....

0000000009a8ff30 3d 00 91 7c 60 43 dd 10 - 00 00 20 04 00 00 00 00 =..|`C.... .....

0000000009a8ff40 9c dc 90 7c c6 c1 80 7c - fe ff ff ff 03 00 00 00 ...|...|........

0000000009a8ff50 64 ff a8 09 04 00 00 00 - a8 ff a8 09 a8 ff a8 09 d...............

0000000009a8ff60 19 97 0e 10 90 89 43 11 - 00 00 00 00 b0 87 20 04 ......C....... .

0000000009a8ff70 32 00 00 00 35 6d dd 10 - 20 07 22 04 47 be 22 12 2...5m.. .".G.".

0000000009a8ff80 00 00 00 00 32 00 00 00 - b0 87 20 04 7c ff a8 09 ....2..... .|...

0000000009a8ff90 7c ff a8 09 dc ff a8 09 - dc ff a8 09 00 a3 dd 10 |...............

Apr 26, 2012 4:26 PM in response to Quiver

Excuse this interruption but I find myself having the EXACT same issue. And I mean EXACT. My Windows Xp computer is running with Service pack 3 with no security issues. Clean install.


This will be the 6th time to have iTunes downloaded to this computer without any of the prior programs running including this one. In each case of uninstalling, all Apple related programs (I believe 5 in total) were uninstalled...Bonjour..etc.,.


There seems to be some sort of relationship between the corefp.dll, gnsdk_dsp.dll and the unknown error issue.


I kept receiving the corefp.dll error issue before I actually started up Quicktime. After starting Quicktime (and yes, it works with no problems), the error message changed and stated that the gnsdk_dsp.dll file was the problem. After disconnecting my computer from the modem, the error message changed from gnsdk_dsp.dll and was again *Unknown*. Since my modem is again running my internet connection, the error message is again, *Unknown*.


I've gone as far as replacing the gnsdk_dsp.dll file with a previous created version and I was then told that itunes was corrupted. - This happened on Installation of itunes for the 5th time. The computer was then erased and reinitialized from scratch.


To make my long story short, the Unknown error issue.....well., makes this my 6th time.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unknown ModName issue.

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