iPod Touch not recognised in itunes

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Level 1

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iPod Touch not recognised in itunes

Hi,

My iPod Touch was dropped in water about 3 years ago and i thought it was destroyed so didn't bother trying to save it. anyway, now its all dried out i thought i might try it, i plugged it into my computer and the screen lights up with the connect to itunes image.

When i connect it to itunes its not recognised as being plugged in, but when i unplug it itunes says it has detected an ipod in recovery mode and to restore it. however when i click ok the ipod on the left hand side dissapears (because its unplugged)

If i put the ipod in DFU mode, itunes says 'waiting for ipod' and stays like that until i unplug the ipod.

any help would be appreciated

iPod touch, Windows 7

Posted on Apr 9, 2012 7:24 AM

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Answer 1

Damien Gajda Author

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Apr 9, 2012 8:01 AM in response to Damien Gajda

after the 'waiting for ipod' message dissapears i get the error code (1605)

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Answer 2

Damien Gajda Author

Level 1

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Apr 9, 2012 8:44 AM in response to Damien Gajda

well i have finally been able to get itunes to recognise it, only when its in DFU mode though.

now when i hit restore it gets to 'preparing ipod for restore' and the screen on the ipod goes white, then it stays doing that for a while and i get error (1601)

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Answer 3

lllaass

Level 10

210,417 points

Apr 9, 2012 10:28 AM in response to Damien Gajda

Error 1600, 1601, 1602: Try the following steps to resolve this error:

Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.

If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

Above from:

http://support.apple.com/kb/TS3694#error1601

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