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itunes match is showing that its already associated with another Apple ID and will not let me access the device for 90 days, it's not my id, how do I change this?

itunes match is showing that its already associated with another Apple ID and will not let me access the device for 90 days, it's not my id, how do I change this?

iPad 2, iOS 5.1, itunes match

Posted on Apr 9, 2012 8:27 AM

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7 replies

Apr 9, 2012 10:53 AM in response to 7591ms

it's on my ipad2, my id was used to purchase itunes match, i have kids, so one of them logged into their account on the device to purchase music on their account, I logged them out and when i entered my id on the ipad i got the message that this device is already associated with an Apple ID. There's two problems, 1. I can't log into my own itunes match account (I paid for it) and 2. now no one, no matter what ID you enter, will let you see or hear music (that I paid for).....

May 5, 2012 12:01 AM in response to Michael Allbritton

Exactly the same has happened to us. I share my mac with the kids and my son logged in to buy the Jack White album on monday on his account, and now I find I am locked out of itunes match for 90 days. To be honest I'm liking itunes match (in the UK anyway) less and less. It's pants on the iphone, and limited use on the mac.


That's what you get for encouraging your children to download music legally

Nov 11, 2012 11:07 AM in response to duncansby

I have actually been using Amazon cloud for a while now and never had this problem. Actually, I think I did get locked out once and was able to get back in by contacting support and answering some questions. This option isn't available with Apple.. They lock you out for 90 days regardless of whether you can verify your ID. I know this because I contacted them recently and they verified my identity exhaustively and then said 'sorry-there's nothing we can do and you are not getting a refund for time lost.' I think I understand why the policy is there, but I think it's ridiculous that they make no exceptions even when the mistake is on their side, which I'm pretty sure it is in my case.

itunes match is showing that its already associated with another Apple ID and will not let me access the device for 90 days, it's not my id, how do I change this?

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