trouble loading itunes match on apple tv

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trouble loading itunes match on apple tv

I am having trouble loading iTunes Match on my Apple TV. It has the latest OS, the correct account is accessed and iTunes Match is turned on. I tried logging out and back in, but songs from the iCloud just won't load. It says it may take a few minutes, but it has been over 4 hours in the latest attempt. No problem accessing the iCloud on my iPhone 4.

There are only about 3,000 songs in the cloud, so how long should this take ?

Anybody have any ideas ? I subscribed to have my songs available on Apple TV...

Thanks for any input.

AppleTV 2, iOS 5.1

Posted on Apr 9, 2012 9:58 AM

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Answer 1

Apr 9, 2012 10:27 AM in response to webhammer

Has the initial scan, match and upload process completed in iTunes? If not, you will see this behavior. Also, what else is going on on your network? Transfering large amounts of data can cause streaming to be slow.

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Answer 2

webhammer Author

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Apr 9, 2012 11:10 AM in response to Michael Allbritton

Yes, the initial scan, match and upload process is completed. As far as my network is concerned, there is nothing unusual happening, just some emails etc - normal stuff and I am on high speed.

On Apple TV, the "loading circle" just keeps on spinning, but nothing else is happening. Not sure what else to try...

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Answer 3

webhammer Author

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Apr 9, 2012 11:48 AM in response to webhammer

I unplugged Apple TV and then it all worked fine. Thanks, Michael for your response.

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Answer 4

Apr 9, 2012 12:06 PM in response to webhammer

You beat me to it. Glad you got it sorted out.

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Answer 5

Jul 12, 2012 2:51 AM in response to webhammer

I had the same issue and found that restarting my Apple TV solved the problem for me as well.

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Answer 6

Harr6yy

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Mar 27, 2014 1:17 AM in response to webhammer

I have no luck with this as well. My AppleTV knows I have it as I don't see commercials in iTunes Radio. Unplugging and restarting doesn't help. Any ideas?

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