KyanJoel
Level 1 (0 points)

Q: ?

I rented a movie that is downloading but in the middle of the movie it says there is an error so I rented it again and there is still an error, will I be charged more than once for the movie?

Posted on Apr 9, 2012 12:54 PM

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KyanJoel

Q: ?

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  • by whatheck,

    whatheck whatheck Apr 9, 2012 1:30 PM in response to KyanJoel
    Level 5 (4,092 points)
    Apr 9, 2012 1:30 PM in response to KyanJoel

    Try deleting the cached downloaded files from one of the locations mentioned below.

    Windows Vista:

    \Users\username\Music\iTunes\iTunes Media\Downloads\


    Windows 7:
    \Users\username\My Music\iTunes\iTunes Media\Downloads\

    Windows XP:
    \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\

     

    (From http://support.apple.com/kb/TS1583)

     

     

    To see if you paid two times, just check your iTunes Store purchase history. If you see purchases that you didn't make, contact the iTunes Store people using Express Lane.