hi. my issue is that ALL my EXISTING email accounts prompt for me to enter password (that exact same box), when the passwords are all correct. after several days of getting this message, sometimes they just all come in at one go. then the prompt starts again and i dun get my mail. now, fo the last one week, i am no longer getting any mail into my mac (no more prompts) .. they come in fine on my iphone... can anybody help?
MacBook Air, Mac OS X (10.7.3), first time user
Please look through Apple's advice letter on how to setup and troubleshoot Mail. Chances are the answer to your specific issue is in there.
they showed the entire problem .. but they do not show the solution!!
You gave up pretty quick, solutions to the problems are in there. Click the Troubleshooting section and follow the instructions. If you still can't get it then take it into an Apple Store and a Genuis will help you troubleshoot it.
it said to go to windows doctor, which i did.. and the red dot appears in the 'unable to verify password', as was sampled on the trouble shoot page. tried the 'check again' button as instructed and the same thing appears. there was no other solution. or have i missed something?
That indicates your system isn't reading your password for some reason. What I'd recommend doing is to go back to the accounts settings and re-input the accounts settings, be methodical!. They may appear correct in the fields however they may be corrupt, if you re-input them then they should be OK. However before going to that trouble what I'd recommend opening Disk Utility (Applications - Utilities - Disk Utility) and Repair Disk Permissions, repair the permissions at least 2x. Then try your mail, if it still doesn't work try restarting in Safe Mode, this will clear some corrupt caches. How you do that is when you hear the startup tone hold down the Shift key until you see a progress bar. Let is fully boot, test the mail while you're there and either way restart normally. If still no job then re-input the settings.
i managed to receive mail now ... but i can't send any out ... still sits in the outbox ...
thank you !! 🙂
amanda.zzz wrote:
i managed to receive mail now ... but i can't send any out ... still sits in the outbox ...
Your welcome, Apple addresses that issue in this advice letter.
mail issues
