Previous 1 3 4 5 6 7 Next 102 Replies Latest reply: Nov 15, 2013 8:42 PM by Nicola8 Go to original post
  • Michael Allbritton Level 6 (16,785 points)

    iTunes Match is an optional service offered by Apple. it is not required.


    Did you ever sync the iPhone 4 with the iTunes library before you upgraded to the iPhone 5? If not, this is the reason the songs are "missing" from the phone. They to do just appear.


    In iTunes, go to the iTunes Store and click the "purchased" link. From here you can dowload all music that is not in presently in the iTunes library. Once that is done you can sync it all via USB or Wi Fi. I also suggest you enable auto-downloads so the iTunes library will be kept up to date with purchases made on the iPhone.

  • Mr Baldman Level 1 (10 points)

    This issue is fixed in the 6.0.1 update for iPhone 5 (comes in at around 67mb and you have to perform the update via iTunes).


    Not sure if 6.0.1 solves it for the iPhone 4.

  • Jelectric Level 1 (0 points)

    Used iExplorer, plugged in iphone, deleted the three files and worked great. No problems. Thanks for the help.

  • bastianfrompappenheim Level 1 (0 points)

    Did the same thing, but nothing happens!


    Deleted these three files in iExplorer, activated iTunes Match... but still no Music.


    I have an iPhone 5 and iOS 6.0.2


    I also tried to delete the whole iTunes_Control folder, but still - no music...

  • ackwms Level 1 (0 points)

    thank you thank you!!!  worked perfectly

  • ackwms Level 1 (0 points)

    nevermind, even though it shows the itunes content, i am unable to download the music.  it shows that it is downloading, then when you look to see if it is on the ipad, it is not.  UGH  this is so frustrating

  • Badwisdom Level 1 (0 points)

    The iExplorer trick worked amazing for me. Deleted the three files, rebooted the iPhone and presto !! So many thanks for this tip, it was driving me crazy !!!


    And as a bonus, my podcasts are now downloaded and accessible from the Podcasts app


    Thank god for these forums....

  • fatherjeff Level 1 (0 points)

    The solution worked for me, however, iTunes is not recognizing my iPhone properly.


    I'm getting the screen on iTunes that says "Welcome to your new iPhone" with prompts to restore from backup or set up as new. When I try to restore from the backup, it acts like it's going to start then says the iPhone got disconnected (when it hasn't). My iPhone then reboots itself.


    It's like iTunes is recognizing my iPhone as new but won't let me restore.


    Anyone else experiencing this residual problem?

  • fatherjeff Level 1 (0 points)

    Ah, I have to set it up as a new phone and it works fine.

  • dandepeched Level 1 (0 points)

    For me issue was fixed by following steps. But give a try to just step 2 first. If it woudn't work, try do them all.


    1) toggling off all switchers in Settings - Music and Settings - Store

    2) log out and back in from your account in Settings - Store. (Probably this  step is the most important!)

    3) turn all toggles you needed back to ON in Settings - Store

    4) turn all toggles you needed back to ON in Settings - Music

    5) go to Music app - Match start working!


    Hope this can help someone.

  • robertsz Level 1 (0 points)

    Thanks, it helped. After one week of suffering I have again connect to my songs!

  • drfid Level 1 (0 points)

    My iPhone 4 just started having problems with the iTunes match.  Thanks to everyone's posts and detailed instructions on how to fix it.  I was only infuriated for three days. 

  • Groovysoul Level 1 (0 points)

    Thanks! This worked for me.

  • Talita Marcília Level 1 (0 points)

    Wow! It worked! You guys are the best! Thanks!

  • TMRoper1669 Level 1 (0 points)

    Thanks this worked great Wish I would have found this sooner :)

Previous 1 3 4 5 6 7 Next