10 Replies Latest reply: Jul 2, 2013 5:18 PM by Bradford1802
freezeice04 Level 1 (0 points)

After trying to update ipod, during the phase where I had to back-up the ipod, an error message popped up (I can't remember what it said). Now, the ipod is just stuck on the "plugin to itunes" icon. Itunes and my computer can't recognize my ipod anymore. I have tried putting it into DFU mode and my computer detects my ipod and begins installing the drivers. On my first attempt, the drivers installation failed, so I reinstalled itunes and quicktime. Then after putting it into DFU mode again, it begins installing the drivers, but this time it was successful. Now I had the option to 'restore' my ipod so I did what I could. However, when I was installing it, 2 more drivers had to be installed and they were successful, however, I get this error message:

The ipod "ipod" could not be restored. An unknown error occurred (1602)

Any help would be greatly appreciate. Thanks very much for your time.

iPod touch, Windows 7, Ipod 4G