6 Replies Latest reply: May 3, 2012 1:50 PM by Ralph Johns (UK)
dandycoxis Level 1 Level 1 (0 points)

Hello there, Igot this little problem. I downloaded the messages beta for my Mac but at the time when I try to log in (first account setup) the process or loading seems to not finish and stays this way forever. Any help? I already tried to log in with another Apple ID (I have 2, but at first I used the one I use the most)

 

Here's a photo I took so you can see how the setup screen stays

 

Screen Shot 2012-04-10 at 9.43.09 AM.png


Messages Beta, Mac OS X (10.7.3)
  • 1. Re: Can't Log into Messages BETA
    Greeeg Level 1 Level 1 (5 points)

    Same here... since 1 day…

  • 2. Re: Can't Log into Messages BETA
    Ralph Johns (UK) Level 9 Level 9 (67,480 points)

    Hi,

     

    The pic does not work.

     

    Open the Activity Monitor in Applications/Utilities and Quit the IMAgent item (You will probably have to confirm Force Quit).

    It will start up again straight away but now try Messages.

     

     


    9:53 PM      Tuesday; April 10, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 3. Re: Can't Log into Messages BETA
    dandycoxis Level 1 Level 1 (0 points)

    Thanks for the help, but still I get the exact same problem =/ I really tried to search for help in other websites but there's nothing to be found. I hope you have another solution man. Regards

  • 4. Re: Can't Log into Messages BETA
    Ralph Johns (UK) Level 9 Level 9 (67,480 points)

    HI,

     

    Open System Preferences > Network > Advanced Button > DNS tab

    Add the Public DNS server 8.8.8.8 to the list

     

     


    7:01 PM      Thursday; April 12, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 5. Re: Can't Log into Messages BETA
    yapmaul Level 1 Level 1 (0 points)

    This solved it for me.  Thanks Ralph!  Seems to be the answer to all my mobile device sync problems!

  • 6. Re: Can't Log into Messages BETA
    Ralph Johns (UK) Level 9 Level 9 (67,480 points)

    No problem

     

    Thanks for  letting us know.

     

     


    9:50 PM      Thursday; May 3, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously