HT2090: How to Troubleshoot iSight

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AndradaMac
Level 1 (0 points)

Q: iSight not working neither after resetting SMC? What other to do?

Hello,

 

 

I don't know how to solve this problem with my builtin iSight camera on a MacBook.

I tried several times resetting the SMC and at the begginning it worked, but lately

this procedure is giving no results any more. I checked the System Profiler and under

the USB section I can see the builtin iSight camera displayed, but still no application

can use the camera - for eg. Image Capture says 'no camera connected'!

 

What is left to do?

 

 

Regards

MacBook, Mac OS X (10.6.8)

Posted on Apr 10, 2012 11:27 AM

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AndradaMac

Q: iSight not working neither after resetting SMC? What other to do?

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  • Helpful answers

  • by EZ Jim,Helpful

    EZ Jim EZ Jim Apr 10, 2012 11:30 AM in response to AndradaMac
    Level 7 (22,547 points)
    Apr 10, 2012 11:30 AM in response to AndradaMac

    •  If you have not already done so, restart Mac and

        try again.  If the iSight still does not work, continue.

     

    • If Apple's http://support.apple.com/kb/HT2090

       suggestions do not help you, (are you certain that you

       used the correct "reset" procedure?), yours is most likely a

       hardware problem that will require a professional fix. 

       Unless you have a current backup, make one now.

      Then use the final "Troubleshooting" suggestion:

     

    "... contact Apple or an Apple-Authorized Service Provider for service."

     

    • If you want to try one more thing on your own first,

      use Disk Utility to repair permissions.  Then

      download and apply the latest Combo Update for

      your OS.  Currently, the latest SL Combo is here:

        http://support.apple.com/kb/DL1399

     

    • Repair permissions again immediately following the system restart

       that completes the Combo update.

     

    Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, there are no user serviceable parts of iSight. 

     

     

     

    Message was edited by: EZ Jim

     

     

    Mac OSX 10.7.3