pjonesCET
Level 1 (3 points)

Q: How do you report Phishing to Apple.

This is third time I've asked how you report Spam to Apple. First time was 2009. I can not believe a multi-billion dollar company such as apple doesn't have a Place to report Spam. Banks do CC companies, do even other software companies do.

 

THis paticular piece has a persons name and address and Name  sent to my email. if you hover over the links its obvious it’s a phishing attempt.

 

I think its bad Apple is being so cavilier about such a serious threat to their profits.

MacBook Pro, Mac OS X (10.6.8), Apple ID.

Posted on Apr 10, 2012 10:47 AM

by clown guy,Solvedanswer
clown guy clown guy
Level 1 (20 points)
A:

Hi there,

 

I've just received a phishing email and wanted to report it and came across this thread. I can confirm that this is the solution:

 

Send an email to reportphishing@apple.com

 

What I usually do before forwarding the email is:

 

1. Go into Mail preferences.

2. Select the viewing tab

3. Change the 'Show header detail:' from Default to All.

4. Forward the email. It will now contain as much information as possible about the email.

 

I've just reported one email today and this was the automated reply:

 

- - - - - - - - - - - - - - -

 

Thank you for contacting Apple to report a “phishing” e-mail or suspicious website.

 

Please note that, unless we need additional information, you may not receive an update from us.  However, please be assured that Apple takes its customers’ security very seriously.  We review and investigate each report of phishing or online abuse and will take immediate action to stop any fraudulent activity.

 

Thank you for helping Apple to identify and stop phishing and fraud.

 

Best regards,

 

Apple Inc.

Fraud Prevention Team

 

- - - - - - - - - - - - - - -

 

Hopefully that will help solve the problem and help others...

 

Clown Guy

Posted on May 9, 2012 2:26 AM

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pjonesCET

Q: How do you report Phishing to Apple.

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  • by Chris from Hayling Island,

    Chris from Hayling Island Chris from Hayling Island Sep 17, 2013 5:30 AM in response to Klaus1
    Level 1 (0 points)
    Sep 17, 2013 5:30 AM in response to Klaus1

    Many thanks Klaus1 and Clown Guy. I am no longer a Doubting Thomas! Duly reported using Clown Guy's detailed information.

  • by Danielle317,

    Danielle317 Danielle317 Sep 18, 2013 11:44 AM in response to Klaus1
    Level 1 (0 points)
    Sep 18, 2013 11:44 AM in response to Klaus1

    I also reported an appleid phishing email I received to that email. Got the automated reply from apple immediately. Thanks!

  • by PolSixe,

    PolSixe PolSixe Nov 14, 2013 5:40 AM in response to Danielle317
    Level 1 (0 points)
    Nov 14, 2013 5:40 AM in response to Danielle317

    abuse@me.com seemed to work, I got the autoreply, There was some phishy email from AppleStore@icloud.ca

  • by Buzby-Barkley,

    Buzby-Barkley Buzby-Barkley Jan 17, 2014 12:59 AM in response to PolSixe
    Level 1 (0 points)
    Jan 17, 2014 12:59 AM in response to PolSixe

    Not any more!

     

    "reportphishing@apple.com":

    SMTP error from remote server in greeting:

    host: mail-in2.apple.com:

    5.7.1 You are not allowed to connect

     

    And abuse@me.com similarly will not connect. This scam site has been up for three days and I still cannot report it to Apple. Incredible!

  • by deggie,

    deggie deggie Jan 17, 2014 9:41 AM in response to Buzby-Barkley
    Level 9 (54,602 points)
    iPhone
    Jan 17, 2014 9:41 AM in response to Buzby-Barkley

    You sent an email to that address and got that error? Those are both email addresses, not URLs.

  • by seventy one,

    seventy one seventy one Jan 17, 2014 9:52 AM in response to deggie
    Level 6 (15,155 points)
    Peripherals
    Jan 17, 2014 9:52 AM in response to deggie

    Hi Deggie,

     

    Out of interest, when I saw this post I sent an an e-mail to ...

    reportphishing@apple.com

    asking for confirmation if the service was operational.   That no-one has bothered to reply suggests that it may not be  .... or does it?

  • by deggie,

    deggie deggie Jan 17, 2014 9:56 AM in response to seventy one
    Level 9 (54,602 points)
    iPhone
    Jan 17, 2014 9:56 AM in response to seventy one

    That may be a no reply email address.

  • by Buzby-Barkley,

    Buzby-Barkley Buzby-Barkley Jan 17, 2014 2:25 PM in response to deggie
    Level 1 (0 points)
    Jan 17, 2014 2:25 PM in response to deggie

    Run that past me again - it didn't make any sense.

     

    Emails directed to the two addresses specified fail. Only you mentioned URL's.

  • by deggie,

    deggie deggie Jan 17, 2014 3:37 PM in response to Buzby-Barkley
    Level 9 (54,602 points)
    iPhone
    Jan 17, 2014 3:37 PM in response to Buzby-Barkley

    That is a an unusual response from sending an email to an address. Have you tried it a second time?

  • by IntegratedMind,

    IntegratedMind IntegratedMind Jan 19, 2014 4:16 PM in response to pjonesCET
    Level 1 (0 points)
    Jan 19, 2014 4:16 PM in response to pjonesCET

    Phishing e-mails was a 90s issue with pc, just don't use the same passwords connected to your iTunes and change your password once in awhile. Pirating information and profiteering off it, is lame and disgraceful.

  • by Wombie2903,

    Wombie2903 Wombie2903 Jan 21, 2014 1:30 PM in response to PolSixe
    Level 1 (4 points)
    Apple Music
    Jan 21, 2014 1:30 PM in response to PolSixe

    Hi everyone!

     

    There is also spam@icloud.com.

     

    I sent my spam/phishing email to every 'report phish' email on here so hopefully someone will get it and stop it. Is this sort of hassle that means people won't report issues and then they get to be problems. But oh well. I've done my bit. For now!

  • by Suzanne515,

    Suzanne515 Suzanne515 Feb 7, 2014 5:52 PM in response to pjonesCET
    Level 1 (0 points)
    Feb 7, 2014 5:52 PM in response to pjonesCET

    Here's what I got after sending an email to abuse@me.com   

     

     

    Hello, Thank you for contacting abuse@icloud.com. Follow the steps below to report spam, copyright infringement, or other violations of the iCloud Terms and Conditions. SPAM If you are reporting unsolicited bulk email (known as UBE or SPAM), send your report as an attachment to spam@icloud.com. For more detailed instructions and to learn why you might be receiving spam, see the following Support article: . COPYRIGHT INFRINGEMENT If you believe that any content for which you claim copyright has been infringed by anyone using iCloud: 1) Prepare to provide the following information, as required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. 512) -- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; Identification of the copyright work claimed to have been infringed, or (if multiple copyrighted works at a single on-line site are covered by a single notification) a representative list of such works at that site; Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Apple to locate the material; Information reasonably sufficient to permit Apple to contact the complaining party; A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and A statement that the information in the notice is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. 2) Send the above information to the Apple copyright agent at copyrightagent@apple.com. OTHER VIOLATIONS OF THE ICLOUD TERMS AND CONDITIONS You can view the iCloud Terms and Conditions online at: To report violations of the iCloud Terms and Conditions, contact Apple Support: ADDITIONAL INFORMATION Technical Support for iCloud can be found online at: Thank you for taking the time to contact us. The iCloud Team

  • by Dave's Not Here,

    Dave's Not Here Dave's Not Here Feb 26, 2014 3:25 PM in response to Suzanne515
    Level 1 (0 points)
    Feb 26, 2014 3:25 PM in response to Suzanne515

    Hi,

     

    The page at

    http://www.apple.com/legal/contact/

     

    Confirms reportphishing@apple.com as the place to report this type of stuff.

     

    It's probably always best to check on an Apple site to make sure the email address hasn't changed.

     

    I just received one of these phishing attacks - it got past a filter at my ISP and Symantec's Brightmail service.

    And Thunderbird didn't flag it either.

     

    D

     

    P.S.  The automatic reply is not instantaneous.

  • by Barbara Jay,

    Barbara Jay Barbara Jay Mar 7, 2014 7:34 PM in response to Dave's Not Here
    Level 1 (0 points)
    Mar 7, 2014 7:34 PM in response to Dave's Not Here

    I just got a Phishing email  asking me to confirm my iTunes account.  I sent it both to the  reportphishing@apple.com  and the legal  page . 

     

    It has the   Apple logo but is addressed to Dear Customer and  has the word letter  spelled as the Europeans spell it  "Lettre" . It claims it is from Apple Security .

    I hope Apple gets on this one fast before some one who is tired or not thinking responds to this email .

    It looks like it could have come from Apple.

  • by Dayries BSW,

    Dayries BSW Dayries BSW May 4, 2014 7:19 AM in response to Barbara Jay
    Level 1 (0 points)
    May 4, 2014 7:19 AM in response to Barbara Jay

    Hello,

     

    The real Phishing reporting email for Apple is customer_phishing_reports@apple.com.

     

     

    I called them because I got a email that was suspicious, and this was the email that they provided me.

     

     

    Hope this helps!

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