pjonesCET
Level 1 (3 points)

Q: How do you report Phishing to Apple.

This is third time I've asked how you report Spam to Apple. First time was 2009. I can not believe a multi-billion dollar company such as apple doesn't have a Place to report Spam. Banks do CC companies, do even other software companies do.

 

THis paticular piece has a persons name and address and Name  sent to my email. if you hover over the links its obvious it’s a phishing attempt.

 

I think its bad Apple is being so cavilier about such a serious threat to their profits.

MacBook Pro, Mac OS X (10.6.8), Apple ID.

Posted on Apr 10, 2012 10:47 AM

by clown guy,Solvedanswer
clown guy clown guy
Level 1 (20 points)
A:

Hi there,

 

I've just received a phishing email and wanted to report it and came across this thread. I can confirm that this is the solution:

 

Send an email to reportphishing@apple.com

 

What I usually do before forwarding the email is:

 

1. Go into Mail preferences.

2. Select the viewing tab

3. Change the 'Show header detail:' from Default to All.

4. Forward the email. It will now contain as much information as possible about the email.

 

I've just reported one email today and this was the automated reply:

 

- - - - - - - - - - - - - - -

 

Thank you for contacting Apple to report a “phishing” e-mail or suspicious website.

 

Please note that, unless we need additional information, you may not receive an update from us.  However, please be assured that Apple takes its customers’ security very seriously.  We review and investigate each report of phishing or online abuse and will take immediate action to stop any fraudulent activity.

 

Thank you for helping Apple to identify and stop phishing and fraud.

 

Best regards,

 

Apple Inc.

Fraud Prevention Team

 

- - - - - - - - - - - - - - -

 

Hopefully that will help solve the problem and help others...

 

Clown Guy

Posted on May 9, 2012 2:26 AM

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pjonesCET

Q: How do you report Phishing to Apple.

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  • by whatdoido,

    whatdoido whatdoido May 22, 2014 1:33 PM in response to Chris from Hayling Island
    Level 1 (0 points)
    May 22, 2014 1:33 PM in response to Chris from Hayling Island

    Usually it's obvious... Poorly made website, bad english and/or grammar, asking for information you wouldn't expect to be asked for, pixalised imagines. There's lots of obvious red flags.

     

    How do you know this isn't a phishing site? Well first off it's not asking you for anything and you didn't recieve the link in a spurious email. Secondly it's part of the apple.com domain, which of course we know belongs to Apple. Phishing sites usually have strange domains to say the least.

     

    I don't know what else I can say really, it's just a knack of spotting them from experiance really.

  • by John MacLean Photography,

    John MacLean Photography John MacLean Photography Jun 16, 2014 9:56 AM in response to pjonesCET
    Level 1 (0 points)
    Jun 16, 2014 9:56 AM in response to pjonesCET

    I just tried and got this back:

     

    This is the email server for the apple.com domain.

     

    I'm sorry to have to inform you that the message returned

    below could not be delivered to one or more destinations.

     

    <reportphishing@apple.com>: Permanent Failure: Message delivery failed. If you believe this message is an error, please review the User Service Agreement and contact Support

  • by EarleyDaysYet,

    EarleyDaysYet EarleyDaysYet Jun 23, 2014 3:02 PM in response to Barbara Jay
    Level 1 (0 points)
    Jun 23, 2014 3:02 PM in response to Barbara Jay

    Just FYI: nowhere in the English-speaking world is "letter" spelled as "lettre".

  • by globalinkholdings,

    globalinkholdings globalinkholdings Jul 26, 2014 12:58 AM in response to pjonesCET
    Level 1 (0 points)
    Jul 26, 2014 12:58 AM in response to pjonesCET

    You report all phishing or suspicious email claiming to be apple to reportphishing@apple.com

     

    Not @ icloud or @me.com addresses. Only @apple.com is official. any other is simply another user account and potentially not Apple.

     

    The link provided came directly from the apple legal section on the Apple.com web site.

  • by GeorgieLaurinda,

    GeorgieLaurinda GeorgieLaurinda Apr 8, 2015 1:20 PM in response to pjonesCET
    Level 1 (0 points)
    Apr 8, 2015 1:20 PM in response to pjonesCET

    This is the link to Apple Legal re: suspicious emails. First option when Googling: "apple phishing".   https://www.apple.com/legal/more-resources/phishing/

     

    It says, in part:

    Reporting Suspected Phishing Attempts

    If you receive what you believe to be a phishing email purporting to be from Apple, please send it to reportphishing@apple.com, a monitored email inbox, which does not generate individual email replies.

    Forwarding the message with complete header information provides Apple with important information. To do this in OS X Mail, select the message and choose Forward As Attachment from the Message menu. For other email applications or webmail based services, consult your provider’s support information to determine how to forward messages with complete headers.


    Additional Information Regarding Phishing

    For more information about identifying legitimate emails from the iTunes Store, see Identifying legitimate emails from the iTunes Store.

    For more information about identifying “phishing” emails, see Identifying fraudulent ‘phishing’ emails.


    Reporting Other Suspicious Email

    To report spam or other suspicious emails that you have received in your iCloud.com, me.com or mac.com inbox, please send them to abuse@icloud.com.

    To report spam or other suspicious messages that you have received through iMessage, please send them to imessage.spam@apple.com with the requested information.

     

    One might want to note that reportphishing@apple.com is what Apple says is the proper PHISHING reporting address. Other issues have other addresses.

  • by deggie,

    deggie deggie Apr 8, 2015 1:26 PM in response to GeorgieLaurinda
    Level 9 (54,602 points)
    iPhone
    Apr 8, 2015 1:26 PM in response to GeorgieLaurinda

    I don't think the OP waited around 3 years for your reply and did you read any of the replies? the address for reporting phishing attempts was listed several times. Was there a reason for adding it again?

  • by pkcid,

    pkcid pkcid Aug 10, 2015 7:25 AM in response to pjonesCET
    Level 1 (4 points)
    Desktops
    Aug 10, 2015 7:25 AM in response to pjonesCET

    I am running OS X Yosemite.  The instructions for reporting phishing include this:  Mail preferences; then to viewing; then show header detail.  One is supposed to select All instead of Default.  All does not appear in the dropdown, only default and custom.  I went to custom and could not figure out how to proceed.  I left it at Default and forwarded the message via regular email.

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