Red and green square dots?

I only have problems with randomly appearing red or green squares when I launch iPhoto and occasionally when watching video. A reboot usually fixes it until I launch iPhoto again. Anyone else see this happening?

iMac (27-inch Mid 2010), iOS 5.1

Posted on Apr 10, 2012 3:39 PM

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614 replies

Mar 14, 2014 8:36 AM in response to steinmanal

That was me. The Apple Store replaced my video card and logic board, but the pink squares returned. They then wiped the hard drive and that created a new problem where the icons in the finder window became distorted when scrolling. That's when they agreed to replace the model.


About a month later, a second Mac of the same model(there are a total of 9 in a this computer lab) started having the same issue with the pink squares. I took it in to the Apple store and reminded them of the issue with the previous mac. This time they just wiped the hard drive and put a new Mavericks 10.9.2 on it and the issue did not present itself again. So, I spent about 20 minutes in the Apple store scrolling vigurously in the finder to try to reproduce the pink squares (probably looked like a mentally hadicapped individual to onlookers) but they did not reappear. So they closed the case on it. This was yesterday and i've just finished re-imaging the Mac today(it's a dual boot Mac). I haven't seen the pink squares come back, but i'm very skeptical that they're gone for good.


If they do return, i'll probably have to jump thru the same hoops again. Apple will wipe the drive and I'll have to hope that it doesn't "fix" the problem.

Mar 15, 2014 1:48 PM in response to denmoff77

No, actually that was ME 😉. (Follow the link.)


So I guess they've done it more than once, although my iMac's ONLY issue was the purple/green pixel problem. (Any time I took the computer in for this problem, or any other problem for that matter, I wiped the hard drive myself and install a virgin latest OS. That way they can't blame anything I've installed, and can't access my stuff.)

Mar 15, 2014 2:14 PM in response to seadub

So about 2 weeks ago I finally bit the bullet and bought a new iMac because the freezing was getting worse to the point where i had to do a hard restart a few times per day. I plan on selling this brand new iMac BEFORE AppleCare expires.


Today I formatted the 2010 iMac that had the square glitches, and reinstalled the original Snow Leopard OS that came with it. After i had formatted, but before I had even started the Snow Leopard installation from the CD, I was seeing the square glitches already. Upon the first time it booted to the desktop, the glitches were filling the screen.


I plan on taking the old iMac in to see what my options are as far as repair. If it's only a few hundred $, I'll fix it then sell it.

Mar 15, 2014 11:40 PM in response to TerrellPDX

The red and green square dot arts started to occur on my iMac 2009 i7 today morning.


- Both wireless keyboard and trackpad stopped working with this iMac so I couldn't even login to the desktop and delete some apps people mentioned in this post.


- Resetting PRAM/SMC = no luck.


- The red and green dots pattern varied everytime when rebooting my iMac.



Any suggestions?


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The red 'dot' apple!




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green dots on Apple! Can't go to the next login screen.



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Sometimes the probress bar appeared which I've never seen before the red and square dot bug.

Mar 17, 2014 7:30 AM in response to TerrellPDX

I was getting all that with my mid 2010 iMac.


Latest update. After a week of Apple having my iMac they called and said my logic board is failing and they will replace it with a new one. So after replacing the graphics card a month ago now they will replace the logic board. Hopefully this will solve the pixels.


I will keep you updated on the status once I get back my iMac (hopefully this week) and see if I get any pixels with the new logic board.

Mar 17, 2014 8:04 AM in response to harrisny

I, too, was perpetually finding these random flashing pixels... after my mid-2010 iMac 27" i5 began restarting itself, nightly.


Had the hard drive sleep set to "never", but the screen set to 15 minutes of inactivity.


Changed screen to "never", and the restarting seems to have ceased... as have the flashing pixels.


All began with upgrade to Mavericks.


Prior to changing the sleep settings, I was continually running utilities which either report "clean" or correct a smattering of minor permissions... following any crashes, system-self-restarts, freezes-and-manual-power-off-restarts.


Now, all seems to have stabilized: Will follow up with reports over time, to see if problem has resolved...

Mar 17, 2014 9:58 AM in response to Citiboy

Citiboy & harrisny,


I had my video card replaced twice, logic board replaced once, memory totally switched out for new, and although everything seemed better after the card/board replacements, the dancing pixels always came back within a few weeks UNLESS I set the screen to NEVER sleep. But that's not a "fix." I also had the problem under the last three OS's, not just Mavericks. I would clone my internal hardrive, then secure erase it, and install whatever the most current OS is/was at the time. NOTHING would be added to that drive that wasn't installed by the Apple installer. I would use it for casual browsing, if at all. I wanted to be sure the screen problem existed on a fresh system, and it wasn't being caused by a system problem or other installed software on my drive. Eventually the pixels would return, even when starting from the fresh system drive. Mine eventually got the point that I regardless of which drive I started from, could absolutely prevent the anomalies by not letting the screen sleep, and absolutely cause the anomalies to start by waking the screen after sleep, and then opening FaceTime and PhotoBooth. It seems that causing the video card to "work harder" would cause the problems to start.

Mar 20, 2014 8:32 AM in response to TerrellPDX

Picked up my iMac again. They replaced the logic board and the graphics card again. They said the first graphic card that was place got fried. So all is good so far no dots. I'll report back in a week and let you know if I see and dots.


This time I didn't get charged by Apple for the repair only out for the 1 graphics card so I made out on the deal. I still think it should be a recall because so many people are having the same issues.

Mar 24, 2014 3:46 PM in response to TerrellPDX

Well, we have 2 iMacs in our office. One is on Mavericks, the other Mountain Lion and both show it. The one with Moutain Lion had the video card replaced while still under AppleCare and that worked for a month or two. Both had the symptoms come back. We have about given up as the machines are mission critical.


Oddly I did the simple suggestion on here of never letting the monitor go to sleep. Since then neither has had any issues whatsoever and it has been more than a week.


What a mess.

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