HT4044: About LCD display pixel anomalies for Apple products released in 2010 and later

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Q: Red and green square dots?

I only have problems with randomly appearing red or green squares when I launch iPhoto and occasionally when watching video.  A reboot usually fixes it until I launch iPhoto again. Anyone else see this happening?

iMac (27-inch Mid 2010), iOS 5.1

Posted on Apr 10, 2012 3:39 PM

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Q: Red and green square dots?

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  • by richlove,

    richlove richlove Oct 17, 2014 10:24 AM in response to KirkB
    Level 1 (0 points)
    Oct 17, 2014 10:24 AM in response to KirkB

    I used this iFixit proceedure...

    http://goo.gl/HNouIS

     

    Yes, it has been a month now since I baked my graphics card and I have not seen one dot.

     

    Rich

  • by KirkB,

    KirkB KirkB Oct 17, 2014 3:05 PM in response to richlove
    Level 1 (0 points)
    Oct 17, 2014 3:05 PM in response to richlove

    Did the cook this afternoon and put things back together.  I was really sweating pulling a few of those things apart.

     

    So far, so good and no dots / freezes, etc...  Will let everyone know as time goes on.

  • by KirkB,

    KirkB KirkB Oct 17, 2014 3:06 PM in response to KirkB
    Level 1 (0 points)
    Oct 17, 2014 3:06 PM in response to KirkB

    And to APPLE, this should tell you that there really is a manufacturing issue with these cards!!!!!!!!

  • by Csound1,

    Csound1 Csound1 Oct 17, 2014 3:43 PM in response to KirkB
    Level 9 (50,277 points)
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    Oct 17, 2014 3:43 PM in response to KirkB

    Apple didn't make these cards, and nobody makes them anymore.

  • by KirkB,

    KirkB KirkB Oct 18, 2014 8:42 AM in response to Csound1
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    Oct 18, 2014 8:42 AM in response to Csound1

    Oh, I know they did not make the cards, but ultimately they are responsible for the cards that are in the machines they sell.  Whether it is an ATI or an Apple recall, I think this thread has proved a significant and consistent manufacturing defect in these cards.

     

    We had 2 of these machines in our office and one even had the card replaced via AppleCare, but both exhibited the same problem.  The same issue came back on the new card after a few months.  AppleCare is now long expired.

     

    So I spent a couple of hours yesterday with a lot of nervous sweat, taking my $3000 iMac apart and cooking the video card.  24 hours later I can say there are not any graphic artifacts or freezing.  Time will tell.  I'll keep the forum posted on my results.

  • by richlove,

    richlove richlove Oct 18, 2014 9:15 AM in response to KirkB
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    Oct 18, 2014 9:15 AM in response to KirkB

    I am reminded of a quote from The Graduate ...

     

    Mr. Braddock: Ben, this whole idea sounds pretty half-baked.

    Benjamin: Oh, it's not. It's completely baked.

     

    =============================================

    You might say that the ATI graphics cards were half-baked.

  • by notaryjeff,

    notaryjeff notaryjeff Oct 20, 2014 8:54 AM in response to richlove
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    Oct 20, 2014 8:54 AM in response to richlove

    Just so everyone knows, I updated to Yosemite thinking it would help and it made the problem worse.  =(

  • by JD3000,

    JD3000 JD3000 Oct 21, 2014 2:23 AM in response to notaryjeff
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    Oct 21, 2014 2:23 AM in response to notaryjeff

    Thought I'd join this thread and share my story.  I have a late 2009 27" iMac i5 with 8gb of ram and an ATI Radeon HD 4850 graphics card.

     

    On Thursday (last week) I started to experience random glitches on the display and the machine froze. I Turned it off and back on only to see the vertical lines and it would not boot past the apple logo. It would however boot into safe mode.  Reseting PRAM and SMC worked briefly before the lines returned and the machine froze.  I updated to Yosemite which seemed to fix the issue but I ran a web based GPU stress test which brought back the symptoms.

     

    After scouring the internet  and reading this thread I had a strong feeling the issue was with the GPU.  I'd read about the bake trick and decided to give it a shot.   My macs been running perfectly since Saturday without a glitch, and I'm a heavy user (its been running all day every day since but switched off in the evening). So far so good but I'll keep you updated.

     

    If anyone would like to have ago at baking, the ifixit instructions mentioned earlier in the thread are excellent.  I used steps 1 to 9 but did not unplug the Graphics card temperature cable as it looked very difficult to reconnect.  The thermal paste on the GPU and chips had dried out and cracked in places as can be seen on my heatsink.

     

    IMG_0984.jpg

    Here's my card baking...

     

    IMG_1416.jpg

  • by Citiboy,

    Citiboy Citiboy Oct 21, 2014 6:39 AM in response to plkay
    Level 1 (8 points)
    Desktops
    Oct 21, 2014 6:39 AM in response to plkay

    plkay - what's your "ahimmering green-n-purple pixel" status these days?

     

    Much to my chagrin.. "they're back"!!

     

    Despite MONTHS of not a single instance (with prefs set to NO sleep mode - hard drive or monitor) under all iterations of Mavericks, once I upgraded to Yosemite, they've returned... at first, dancing and shimmering on the periphery to the top left and right hand corners of my 2010 27" i5 iMac.

     

     

    After "inactivity", there seems to be only one or two lines of these to the upper left, which only seem to "dance" when typing or moving my mouse... and a 2" square grid of them in the upper right hand corner, that "blinks" randomly, regardless of other activity...

     

    sigh....

     

    Does anyone believe that Apple will EVER addres this issue? Even Scion eventually did a "courtesy" recall/replacement of the rear hatch handle on 2004-2006 xB's, when thousands experienced failures from a simple hardware design insufficiency...

     

     

     

    They can build a multi-million dollar, alien ship eco-campus and substantially improve employee benefits,  but they're unwilling to assist loyal acolytes?

     

    As an aficionado since 1984, I can only say "shame on Apple"!

  • by Citiboy,

    Citiboy Citiboy Oct 21, 2014 6:55 AM in response to notaryjeff
    Level 1 (8 points)
    Desktops
    Oct 21, 2014 6:55 AM in response to notaryjeff

    Same here:

    After MONTHS of "ficker-free" performance, the minute I upgraded to Yosemite, they've returned with a vengeance...
    Not at all confident in my skills to remove-bake-reinstall the video card: Does anyone have suggestions for a replacement card (of a different manufacturer)?

  • by Citiboy,

    Citiboy Citiboy Oct 21, 2014 7:42 AM in response to Citiboy
    Level 1 (8 points)
    Desktops
    Oct 21, 2014 7:42 AM in response to Citiboy

    Too weird: Installed Macs Fan Control App, and turned off a small external fan I'd been running for years (blowing across the top of my 2010 iMac 27" i5)...

    Everything froze: Had to manually restart - and restart a second time.

     

    Eventually everything came back - with the "graphic problem" alert (see below) that I'd never seen before (perhaps telling us this IS a "graphics problem", or that Apple might actually be collecting data on the issue?)!

     

    My display has never had greater depth and richness of color, nor such crystal-clear focus: No shimmering appeared for the longest time, and when it did it was extremely short-lived (nothing happening at present).

     

    Just as I'm hesitant to perform the "baked board" initiative, I'm equally uncertain about adjusting the fan speed/temps with this app: Does anyone know of a "how-to" blog that's reliable and safe?

     

    One thing: Everything seems to be running a bit slower, and while typing my cursor seems to randomly jump to lines other than the one I'm typing in....

     

    Your thoughts, please?

     

    graphics_problem_alert_141021.jpg

  • by JD3000,

    JD3000 JD3000 Oct 21, 2014 8:17 AM in response to Citiboy
    Level 1 (0 points)
    Oct 21, 2014 8:17 AM in response to Citiboy

    I After my 'bake' I installed a trial of istat Menus 5 to monitor the temp of my GPU and ran my fans at a medium setting for a while before switching to the default setting.  This did not create any issues and obviously reduced the GPU temp.  Although mines a late 2009 machine, just for reference here's a screen shot of my temps.  I currently have mail, iTunes, safari, garage sale and iPhoto running.

    Screen Shot 2014-10-21 at 16.14.06.png

  • by Citiboy,

    Citiboy Citiboy Oct 21, 2014 8:22 AM in response to JD3000
    Level 1 (8 points)
    Desktops
    Oct 21, 2014 8:22 AM in response to JD3000

    Thanks for the info!

     

    Was I mistaken, or did earlier posters mention better "non-shimmering" performance by actually RAISING temps?

     

    BTW - ever since the "double restart" and that graphic problem alert, I've not had any shimmering .. and my display is more brilliant, richer in color, and sharper than I've ever seen it: go figure!?

  • by richlove,

    richlove richlove Oct 21, 2014 9:06 AM in response to Citiboy
    Level 1 (0 points)
    Oct 21, 2014 9:06 AM in response to Citiboy

    You really need to bake your graphics board for a permanent fix.

    Adjusting the fan speeds might get you by for awhile but eventually it will get so bad that it will not help at all.

    That was my experience anyway.

     

    Rich

  • by JD3000,

    JD3000 JD3000 Oct 21, 2014 9:19 AM in response to richlove
    Level 1 (0 points)
    Oct 21, 2014 9:19 AM in response to richlove

    I agree with Rich.  I had read about fractures in the solder developing and perhaps increasing the temperature is expanding the components and improving connections, hence the need to reflow the solder on the card.  I was completely sceptical but if it worked for us and for others I'd give it a go.

     

    Justin.

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