ATI Radeon HD 5570

Question

ATI Radeon HD 5570

Hello,

I think I maybe in a little trouble, I'm really hoping not. I have a MacPro with Mac OS X Version 10.5.8. I'm running Final Cut Pro 6. My graphics card just went bad and I purchased the ATI Radeon HD 5570 card. Once I put the card in and try to open up Final Cut Pro I received the following errors: "Final Cut requires that your system have a Quartz Extreme Capable Video Card. Final Cut Pro recommends that your system have 64 MB of VRAM, this system has only 0 MB of VRAM." Of course my question is, is there anyway to get Final Cut Pro 6 to work with this new graphics card. Any help would be greatly appreciated.

Thanks,

Bradley From PA

Final Cut Pro 6, Mac OS X (10.5.8)

Posted on Apr 10, 2012 3:38 PM

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Answer 1

Studio X

Level 7

27,229 points

Apr 10, 2012 4:44 PM in response to bradleyfrompa

Should be a 5770 or 5870.

Where did you get this card?

If it is not designated as a Mac specific card, you need to return it.

x

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Answer 2

Apr 10, 2012 4:45 PM in response to Studio X

I bought the card from Apple.

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Answer 3

Apr 10, 2012 4:46 PM in response to bradleyfrompa

It's 5770. My apologies on the screwup.

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Answer 4

Studio X

Level 7

27,229 points

Apr 10, 2012 4:48 PM in response to bradleyfrompa

What model of MacPro?

Do you get error messages in any other apps or from the OS?

Have you tried re-seating the card?

x

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Answer 5

Apr 10, 2012 5:11 PM in response to Studio X

I have a 2x2.8 GHz Quad-Core Intel Xeon. I haven't tried re-seating. Do you think that will work?

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Answer 6

Studio X

Level 7

27,229 points

Apr 10, 2012 5:28 PM in response to bradleyfrompa

That card should run just fine with FCP.

If you are getting no errors with general OSX operations, you may want to delete the FCP preferences.

Preferenece Manager from Digital Rebellion will do this in an elegant manner.

x

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Answer 7

Apr 11, 2012 6:15 AM in response to bradleyfrompa

Maybe a silly question but did you connect the cable to the motherboard, seem to remember a thread where the OP forgot and when he connected it everything was fine.

DM

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Answer 8

Apr 12, 2012 11:47 AM in response to bradleyfrompa

There may be some issues with the slot the card is installed in. Check the documentation for the card. Also, did you remove the old graphics card. I seem to remember there might be issues with 2 graphics cards installed.

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Answer 9

May 8, 2012 8:15 AM in response to bradleyfrompa

Bradley,

I'm having the exact problem that you had with the ATI Radeon HD 5770 Card. When trying to open Final Cut Pro on my Mac Pro 10.5.8, it says I need a Quartz Extreme Capable Video Card. What did you actually do to get Final Cut Pro to open? Nothing in Final Cut Studio will open because of this problem.

Also, I use dual monitors and only one monitor works when both are plugged in via a Mac mini to DVI adapter and the DVI port. I reversed the ports with the monitors and then the other monitor that wasn't working then worked. It seems to only recognize one monitor. My old G5 had no problems with the dual monitor set-up.

Any solutions on what I should try?

Thanks Dave

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