1 Reply Latest reply: Apr 11, 2012 6:48 AM by turingtest2
blc0873 Level 1 Level 1 (0 points)

I had several CDs that I had downloaded into my itunes and put them on my iphone. Then my computer crashed and I had to get a new one. Now none of those cds are in my library but they're still on my iphone. How can I get them off my phone and into my itunes? I cant sync any new music because it says my phone is synved with another itunes library and if I do, everything on my phones gonna be erased. Help????


iPhone 4, Windows Vista
  • turingtest2 Level 9 Level 9 (55,085 points)

    You should be able to:

    • Backup the device to the new installation
    • Transfer your purchases into a newly authorized library
    • Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
    • Restore the device from the backup

    This process should switch the association of the device to the new library, preserving the data and settings in your apps.

     

    May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.

     

    When you get it all fixed, make a backup!

     

    tt2