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Apr 10, 2012 7:47 PM in response to davidfrompacificaby MadisonP,Greetings David,
To avoid further dataloss:
- Backup your computer Address Book: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html (Assuming there is anything left in it)
- Backup your computer iCal: http://support.apple.com/kb/HT2966
- Backup your entire computer (its a good idea): http://support.apple.com/kb/HT1427
Try:
- Quit all open Applications
- Go to Apple > System Preferences > iCloud > Sign Out
- SafeBoot your computer: http://support.apple.com/kb/HT1455
- While in SafeBoot remove the following to the trash:
- Macintosh HD > Library > Caches (contents of this folder, not the folder itself)
- Home > Library > Application Support > AddressBook
- Home > Library > Application Support > SyncServices (whole folder)
- Home > Library > Preferences > com.apple.AddressBook (remove any and all files with this in the title)
- Home > Library > Preferences > ByHost > com.apple.AddressBook (remove any and all files with this in the title)
- Home > Library > Caches > com.apple.AddressBook (remove any and all files with this in the title)
- Restart the computer normally to take yourself out of SafeBoot
- Open the Address Book -- it should only have 2 contacts (You and Apple) if any.
- Restore your export
- Assuming the contacts stay this time Go to Apple > System Preferences > iCloud > Sign In
If the same issue occurs reply back.
Hope that helps!