HELP! Ear speaker not working ONLY on calls

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Level 1

1 points

HELP! Ear speaker not working ONLY on calls

Hey,

I just ran into this problem today and am really frustrated. As of 3pm today my ear speaker stopped working but only when I make a call. I can still hear my music and sounds and ringtones but when I connect to a call it doesn't work at all.

I have tried the windex/alcohol method, tried the plugging in and unplugging ear buds, tried the turning on and off the speaker phone and still nothing works. I also tried a hard reset and still have the same problem. The only thing I haven't tried is a full blown retsore and was hoping to get an answer here before trying to restore the device. I have an iPhone 3Gs. Anyone here have any tips or thoughts as to why this stops working on calls only and works fine on everything else?

I can hear the keypad when dialing but as soon as I hit "Call" the speaker just stops working. HELP PLEASE! Thanks.

Seth

Posted on Apr 11, 2012 5:30 AM

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Answer 1

adguy31 Author

Level 1

1 points

Apr 11, 2012 5:36 AM in response to adguy31

PS - The speakerphone works during a call and the proximity sensor still works fine. Did something come loose to not make this work during a call? I cannot figure out what has happened here to only make this NOT work when making a call.

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Answer 2

Apr 12, 2012 8:51 AM in response to adguy31

just had the sme problem you need to do a hard resset hold both power and home button till the phone switches off and let go when you see the apple hope it works it did for me

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Answer 3

Apr 12, 2012 8:53 AM in response to adguy31

If doing the hard reset (holding power button and home button) doens't work, try restoring the phone as a new phone.

if that doesn't work - my guess is hardware failure. Call apple if under warranty or contact your carrier.

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Answer 4

adguy31 Author

Level 1

1 points

Apr 12, 2012 10:23 AM in response to Bongo1978

Hard reset did absolutely nothing. That was one of the first things I tried. I am now doing a full RESTORE to see if that works. Other than that, I may have to take it to get it repaired since it is a 2 year old phone.

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Answer 5

adguy31 Author

Level 1

1 points

Apr 12, 2012 10:45 AM in response to Richard_432

Well, the only thing that worked was a ful restore. This was my last resort as I didn't want to have to do this because it's a massive pain but it worked.

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Answer 6

Sep 11, 2013 3:20 AM in response to adguy31

i have now got this same problem with my wifes iphone 3gs but will try a full restore to see if this will correct the same many thanks

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