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Resetting AppleID security questions

Good Day


I have not forgotten my password and can access my account with no problem however i am having a problem authorizing my pc as it asks me to enter my ID and Password and once i have done that it then asks me to answer two of the three security questions i answered when setting up however i cannot remember them at all so now i would like to know if i can reset them in anyway. I have e-mailed apple support and all i got was i must reset my password and as you can tell by now that is not the problem i am having.



Thanks

Windows 7, Apple Account

Posted on Apr 11, 2012 6:19 AM

Reply
68 replies

Jun 22, 2012 12:22 PM in response to America1932

HI,


System Preferences > Date & Time.

Check actual time and Time Zone settings



User uploaded file
8:22 PM Friday; June 22, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.7.4),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Aug 6, 2012 11:41 AM in response to alyssachick10

HI,


I am afraid that my experience with the Apple ID page is different.


I can get to this page

User uploaded file
Uploaded with Skitch!



Then using the Menu I can see this page

User uploaded file
Uploaded with Skitch!


At this point each Security Question is a drop down showing your the other options.

I can change the Questions and the Answers (If I can't remember the current Answers) with out needing my Password.


Changing the password is slightly different (But this thread is about changing the Security Questions)




User uploaded file
7:41 PM Monday; August 6, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Aug 7, 2012 1:36 PM in response to Tre512

Hi,

Do you have Access to the email listed on the First page ?


An @mac.com name for instance is not an Email address in itself.

As a name linked to a MobileMe account it could be used as a Email name with the @me.com account.

Of course MobileMe has now ended.

You may have Linked an Existing ID such as @Mac.com to an iCloud ID (again likely to be an @me.com name).


You could also try the options that Sandra285 suggests on the 16th June.



User uploaded file
9:36 PM Tuesday; August 7, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Aug 8, 2012 11:10 AM in response to Tre512

I would try the Sandra285 iTunes route then.



User uploaded file
7:10 PM Wednesday; August 8, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Resetting AppleID security questions

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