1 Reply Latest reply: Apr 11, 2012 12:23 PM by katinak67
Numah Level 1 Level 1 (0 points)

i've tried logging out and back in. i've tried only disabling multiple downloads. all of the other episodes downloaded except episode 1. what should my next step be for either weeds season 7 episode 1 or a refund?


Weeds season 7 episode 1, Windows 7
  • katinak67 Level 1 Level 1 (25 points)

    Apple TV what generation? Although I suppose it doesn't really matter since all the other episodes for that season downloaded without problem. I would go into my account in iTunes, and I believe there is a choice called 'review purchases' (or something very similar). Then there should be a 'report problem' button near the bottom. When you choose that it will bring up the list of recent purchases and to the right there is another 'report problem'. Choose that and then it should walk you through the rest of your choices for what you need to do.

    Hope this helps and is clear enough. If not, hopefully someone else can explain it better, as that is the best I can do, lol.