How to open a zip file of photos on Mac Book Pro when it cannot find or fix alias

I do a home photo editing business. One of a my clients sent me a disc that she zipped to compress because there were a lot of pictures on it. When I try to open it on my Mac Book Pro I keep getting an error message that it cannot find alias and what program do I want to use to open it. It also gives me an option to "fix alias" but it doesn't seem to work. What am I doing wrong? Why can't I open zip files on my Mac Book Pro? I should probably mention that the client also uses a Mac Book Pro and her pictures were in her iPhoto before she zipped them on a disc.


Thanks for your help!!!

MacBook Pro, Mac OS X (10.7.3)

Posted on Apr 11, 2012 12:58 PM

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5 replies

Apr 11, 2012 5:40 PM in response to ds store

It didn't work. It creates a new folder on my desktop, but this is the message I get when I double-click on it to open it:


"The alias “Meg Editing” can’t be opened because the original item can’t be found."


If I click on "fix" alias it doesn't do anything. The folder looks like it's unzipped, but it won't let me extract the files. The pictures were saved in raw format with a couple of them being jpegs. I don't know if this matters, but I'm using Mac OS X Lion 10.7.3. The client says the file is a large one with 200 to 500 pictures on it.


By the way, I used the unarchiver app to unzip it.

Apr 11, 2012 7:46 PM in response to ds store

I did copy it to my desktop, but it still won't let me open it. I think the file on the disc might be corrupt or something like that though the cd itself checks out fine as far as viruses go. I was able to verify the disc, but that's about it. My husband tried it on his iMac and we have the same issue. It's unzipping the folder, but won't let us open the folder on both the Mac Book Pro or the iMac by double clicking, going to file/open or right clicking. It just keeps saying the same message as I posted above. I think I'm just going to have the client put the pictures on either a memory card or a USB memory stick so she won't have to compress the files for zipping purposes. It's been too frustrating trying to open this folder on this cd she gave me. She said she created/zipped the cd on her Mac Book Pro but it sure won't open on mine.

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How to open a zip file of photos on Mac Book Pro when it cannot find or fix alias

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