Previous 1 2 3 Next 42 Replies Latest reply: Oct 9, 2012 6:47 AM by Meg St._Clair
Bob Gold Level 4 (1,370 points)

Was updating some iOS apps, when the App Store (assuming it was the app store), requested my password a second time, and then proceeded to request security questions and answers... 


It looked like pushing, and since I'd not heard of Apple instituting this procedure I elected not to input the information.


Feedback submitted to Apple on this...   Anyone else seen this before?  Has Apple advertised this?




iMac, Mac OS X (10.7.2), Powerbook G4, Mac Plus
  • MonsterGarden Level 1 (0 points)

    I fell for it, assuming that it wasn't phishing, because of Apple's reputation of having less vulnerabilities than other OS's.

    I don't understand how it would be a security breach to create four new answers for security questions, when I didn't provide any vital information.

    Let me know how it could be if you know, since I now believe I made a mistake.

    It happened after I selectively updated a third app out of 22, for my iPad 2. And a curious thing after doing it, a popup asked if I would confirm buying the app (the app Procreate, one I had already purchased a month or so ago). I canceled that and just hit update again, and it started updating normally.


  • Bob Gold Level 4 (1,370 points)

    I don't know if it was phishing or if it was legit...  I need Apple to respond to my feedback to know for sure...


    The security questions aren't necessarily a problem, unless you use them for other sites...  Providing your password is a problem, if this is really phishing...   The more info someone can collect on you, the more likely it is they can guess passwords and security info for other websites you use.  Might be worth reviewing your iTunes account info (recent purchases) from time to time.


    I'll post if Apple responds...   Any other respondents out there?




  • ED3K Level 4 (1,765 points)

    your iOS device is not going to ask unless the password was inserted incorrectly.

    Phishing is not going to ask for your secret passwords. it just wants your password.

    If you are so concerned go to and reset your stuff.

  • Bob Gold Level 4 (1,370 points)



    I was logged in correctly, and was on the third update when the request for password and security info occurred...


    Part of this post is to see if any one else had experienced this in the past (I had not)...


    It did not ask for other "secret passwords"...  It asked me to re-input my password, and then requested i create 3 or 4 security questions and answers..  My apple account already has this information...  Is Apple tripling the number of security questions, or is something else going on...???


    Just didn't look right to me....



  • MonsterGarden Level 1 (0 points)

    Just wanting to make sure. I didn't think it made sense that it was phishing. I'm not going to worry about it.

  • Bob Gold Level 4 (1,370 points)

    This appears to be the answer..additional (unadvertised ) security...




  • Kilgore-Trout Level 7 (30,660 points)

    There is another thread or two on this already. It appears legit.

  • BillF Level 3 (645 points)

    I too, was nailed by these "security" questions. I am livid with Apple. They insituted this without warning and I find the questions too intrusive. I would not put it past Apple to share the answers such as the type of our first car or year of our birth for marketing purposes.


    I have had an Apple ID since the inception of the Dot Mac service. It has worked very well for me and I see no reason for Apple to unilaterally decide this matter for me. I believe they do not want to admit that there are vulnerabilities in the security protocols for iTunes, or their system software.


    I have been using Apple products for 25 years and until yesterday, I was fairly happy. I have seen the light. Apple does not value me as a customer. I am returning my new iPad HD and Apple TV. I am no longer going to waste money with the iTunes or app store. Why? Very simple. What will be their next bar to achieve if you want to keep using your content. I can see them requiring a future software upgrade to continue to use the content that we have purchased. I can see them changing the game again with another enhancement. Suppose they requested the password to your online banking. Would we need to give that to them as well?


    There comes a point where security becomes a game of the paranoid. Yes, they are going to pull you name out of thin air. Out of the 8 billion people on earth, you are it. Come on. I can understand some degree of security, but the questions Apple implemented are over the top. I will not answer the questions so my course is charted. I am no longer able to buy their stuff or use their stuff in a meaningful way. Will I miss using Apple products? Yes. The hardware was great and the software worked fairly well for the most part.


    I will not submit to Apple's intrusiveness. There will be some who will write in here that I am not being reasonable. Maybe, maybe not. Apple is getting to be too intrusive and they are also ignoring the customers.


    Good luck to all you who continue to use the service. By tomorrow night there will be a slightly used iPad and Apple TV in great shape sitting in a Best Buy near you that will be marked down.


    A big thank you to Apple for helping me to see the light.

  • Kilgore-Trout Level 7 (30,660 points)

    Have fun. Don't let the door slap you on the *** on the way out. Frankly, I'm happy to see iTunes security beefed up a bit.

  • Johnathan Burger Level 6 (15,877 points)

    Yeah, how dare Apple try to combat fraud without consulting each and every user!

    The nerve of them!


    I'll show them by switching to a inferior device with a less secure store riddled with malware!

    That I'll show them!


  • Matthew Morgan Level 7 (22,595 points)

    I would not put it past Apple to share the answers such as the type of our first car or year of our birth for marketing purposes.

    Really?  I mean really?


    It doesn't occur to you that Apple is trying to confirm your identity so that someone is not defrauding you?  You prefer a conspiracy thoery?


    These kind of security questions are very common place today.


    If you really want to protect yourself, make up fake answers.



  • rockmyplimsoul Level 5 (6,750 points)

    Matthew Morgan wrote:


    If you really want to protect yourself, make up fake answers.

    But, like alibis those are hard to remmeber

  • Matthew Morgan Level 7 (22,595 points)

    But, like alibis those are hard to remmeber


    Indeed.  Reminds of the title of William Goldman's book:




  • teach5 Level 1 (100 points)

    The website also has an article stating that it is true. It is another way that Apple is trying to make itune accounts more secure. I read the article there and other places.

Previous 1 2 3 Next