Currently Being ModeratedApr 12, 2012 1:50 PM (in response to mchurchm)
have you downloaded the latest verion of itunes 10.6.1 ? this is the 64bit version.
Currently Being ModeratedApr 12, 2012 2:54 PM (in response to sicknote00)
Yes the version I have installed (and have uninstalled and reinstalled multiple times), is 10.6.1.7 (64-bit version). Installation has always been successful with no errors. And as I stated, syncing with iTunes is working fine as well. The problem is accessing the photos through windows explorer. Please any other suggestions would be greatly appreciated.
Currently Being ModeratedApr 12, 2012 3:35 PM (in response to mchurchm)
i know you said this above,but try this...this way.if that dont help i'm stumped like you.and sorry i couldnt help more,hope a more experienced user can go further with your problem.
1. Plug phone in
2. Go to Device manager >Unversal Serial Bus Con>DELETE Apple Mobile USB driver
3. Uninstall Itunes completely( Dont repair )
4. Unplug Phone and Reinstall ITunes
5. Plug Phone back in and it should show up!
or try this.....
Transfer Photos from iPhone to PC
On a Windows PC the easiest way to get pictures from your iPhone is to just use Windows Explorer, but there’s two ways to go about this:
- Plugin your iPhone to the computer without iTunes running
- Wait for a popup asking you what you want to do with the device
- Select “View Content”
- Find your photos through the folders that are displayed
- Copy in Windows as usual
If your iPhone is already plugged into your PC, you can try this method:
- Plugin your iPhone to your PC
- Open “My Computer”
- Find your iPhone, it will appear as any other camera would
- Open iPhone to find your Photos
- Select the pictures you want to copy to your computer and copy/paste them into the desired location on your PC
Currently Being ModeratedApr 17, 2012 12:19 AM (in response to sicknote00)
I was pretty sure this was the order I did it before, but just to make sure, I tried this today. I get the same error that the device driver was not installed when I plug in my iphone.
Any other suggestions? Anyone?
Currently Being ModeratedMay 21, 2012 7:40 AM (in response to mchurchm)
Having a similar problem. I was able to download my photos from my iphone to my Windows 7 machine at work as recently as last week. Today I plugged in, got the Autoplay box, but no matter whether I chose "Import pictures and videos," "Open device to view files," or just browse to the phone, it can't find any photos; the DCIM folder reports 0 bytes, and no other folders are visible. There are 198 photos visible on the camera, so they haven't been deleted. I can wait until I get to my Mac and get them through that (hopefully), but it should work in Windows, too, especially since it worked before.
Currently Being ModeratedMay 31, 2012 11:41 AM (in response to mchurchm)
I am having the exact same problem and have spent 2 days uninstalling and reinstalling, etc, etc. mchurchm, have you had any luck? I'm trying to read every post relating to this problem in hopes that I might just find something. Would like to hear your feedback.
Currently Being ModeratedJul 15, 2012 11:09 PM (in response to mchurchm)
Ensure your iPhone is unlocked before plugging into your computer. This way I could navigate from the DCIM folder to my photos. Annoys me as I always forget to do this! Without unlocking first nothing appears in the DCIM folder.
Hope this is a simple solution to your problem.