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after moving to I cloud, my mail rejects my password -and I get a pop up window saying The SMTP server “smtp.me.com” rejected the password for user “xxxxx”

The SMTP server “smtp.me.com” rejected the password for user “phinvest”
my mail server rejects my password on the mail application ever since I moved to I cloud. However, I can get my mail in i cloud, but not in my mail app

MacBook, Mac OS X (10.5.6)

Posted on Apr 12, 2012 6:52 AM

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Question marked as Best reply

Posted on Apr 12, 2012 10:55 AM

Hello,


Yes they changed the Servers, both in & out, and it's IMAP only now, so you can try editing them if already IMAP, or...


Do not delete the old account yet.


I understand .mac mail will still come through. Do not delete the old account yet.


You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.


iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...


On second step where it asks "Description", it has to be a unique name, but you can still use your email address.


IMAP (Incoming Mail Server) information:

•Server name: imap.mail.me.com

•SSL Required: Yes

•Port: 993

Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

SMTP (outgoing mail server) information:

•Server name: smtp.mail.me.com

•SSL Required: Yes

•Port: 587

•SMTP Authentication Required: Yes

Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

4 replies
Question marked as Best reply

Apr 12, 2012 10:55 AM in response to phinvest

Hello,


Yes they changed the Servers, both in & out, and it's IMAP only now, so you can try editing them if already IMAP, or...


Do not delete the old account yet.


I understand .mac mail will still come through. Do not delete the old account yet.


You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.


iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...


On second step where it asks "Description", it has to be a unique name, but you can still use your email address.


IMAP (Incoming Mail Server) information:

•Server name: imap.mail.me.com

•SSL Required: Yes

•Port: 993

Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

SMTP (outgoing mail server) information:

•Server name: smtp.mail.me.com

•SSL Required: Yes

•Port: 587

•SMTP Authentication Required: Yes

Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

after moving to I cloud, my mail rejects my password -and I get a pop up window saying The SMTP server “smtp.me.com” rejected the password for user “xxxxx”

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