Again, I understand your position more than you think I don't know, but you are NOT obligated to answer anyone in this forum unless you're an apple employee or the forum modertator, which I'm pretty sure you are not. That's not intended to be a slight on you, only pointing out the obvious, that patience and respect, no matter what the cirucmstances, is a virtue. If not for your own sanity.
I'm a 26 year user of Apple tech. I started using Macs in college in 1986 on a Mac 512K. In 26 years, I've tranined, answered questions and moderated forums for all levels of stupid. For 15 of those years, I had to manage my mother's Windows PC until purchased her a new Mac after I couldn't take the stupidity any more. I've seen and been asked questions that would make you blush with how stupid they were, but I've never attacked anyone for asking the question. The truth is, there are NO stupid questions, if you don't know the answer.
Trust me. I get it. I'm sure for many on this forum, yours and many others solutions are very respected and appreciated. I can understand it's frustrating when it seems you're not getting the information you need to answer the question, but you have to accept it's completly voluntary and you're dealing with all levels of experience. I'm only enlightening you (and anyone else with the same attitude) that there's no reason to be jaded. Don't like the question or the response, move on.
I'm a high level functioning user and even I can't find the answer via a google search sometimes. The reason I come to a forum is because it's highly focused on what I'm looking to solve with a shared user experience.
It took you three replies to finally tell him what YOU needed. My initial reading of Mr. O's first reply was he assumed you already knew he was dealing with a Pages document type since he's in the Pages forum. His second reponse, as I interpreted it, was he thought you were being candid in your repsonse. It almost reads like you're teasing him...I know the answer. Would you like me to answer your question...
The simple fact that you pre-assumed the poster's intent and didn't answer Mr. Owyang's original question with a few simple boilerplate questions, which will be common for almost EVERY reply you make, until your third post is what resulted in this exchange going longer than it needed to be. The fact is, almost every program that has existed on the Mac has handled document linking in the same manner. It's not hard to have a boiler plate answer which I can cut-and-paste into a forum to ask for more info or answer anyone's questions, reducing the amount of time I need to answer the question and move on,
I have no idea if Mr. Owyang is lazy, a jerk or not. But it doesn't matter. He asked a nebulous question that needed an answer, respectfully. Anything less makes him angry and/or ambivilent, and you stressed out for a job you're not getting paid to do, most likely.
Have a good day Peter.