Apple Event: May 7th at 7 am PT
Hi, my iMac 20" is giving me white screen with the question Mark folder, some smack head formatted it and now it won't respond to the install disk, it won't even beep on a pram reset and there's no chime? Please help!!!!
iMac
Try removeing all the eripherals except the keyboard and mouse, pull the lug, leave it off for a couple of minutes, reinsert the plug and try to start up.
I've tried all this, 50 times! Tried holding down the keys to boot disk, nothing, tried a pram reset, nothing, just white screen and a question Mark box and a loud fan, there is nothing on the hardrive what so ever!!
The question mark means that no startup drive can be found. You need to put a new hard drive in.
Is this going to fix it not wanting to start by disk?
Yes.
You may be able to recover your data if you put the drive in an external drive enclosure. There is not guarentees however.
The option key boot of the dvd should work even with a bad harddrive. ( I'd think in most instances. )
Try holding down the option key then power on. This brings up the startup manager. Click on your hd/cd/dvd. Click on right arrow key.
Robert
There was a password set on the mac, it wouldn't let me do anything, so we removed the hard drive (it was fine) and put it in another without the password protection on loaded osx and put it back in my iMac, the pasword is still present on the logic board but will only effect the re installing of mac nothing else.. Winner
Well done! An innovative solution!
the pasword is still present on the logic board but will only effect the re installing of mac nothing else
This maybe the firmware password. I haven't played around with a firmware password.
Shouldn't you be getting a promote with a key to enter your firmware password? A firmware password will prevent you from doing a lot of things to do with booting.
PPC Mac Firmware password
This seems to me more like the firmware password. You can tell by looking in this Apple article to see if you get the firmware Icon.
Picture of open firmware icon:
http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/HT1352/106482_2.jpg
Setting up firmware password protection in Mac OS X
Overview:
http://support.apple.com/kb/DL675
Detailed explanation:
http://support.apple.com/kb/HT1352
iBook - Open Firmware Password Reset
http://notepad.bobkmertz.com/2006/11/ibook-open-firmware-password-reset.html
iMac White screen question Mark, won't respond!
