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Ben0 Level 1 Level 1

I tried setting my gmail up using the Exchange method that works on all other iOS devices. It allows you to save the account and gives you check marks however it constantly says connection to server failed. I have deleted and re-added the account and it is the same thing. I deleted and re-added the account on my iPhone 4 on iOS 5.1 with no issues. Has anyone gotten Exchange Gmail working on the New iPad?

Solved by Kevin lai on Apr 13, 2012 10:27 AM Solved
Hi guys  I have exactly the same problem and tried all the ways without success for hours.  HOWEVER,  the problem solved itself and I don't do anything but it do work now one minute ago!!!!!!!!!!!!!! Too amazing!   Suggest Your guys did the setting again!!!!!!!!
Reply by And1Gap on Apr 13, 2012 7:39 AM Helpful
I just posted it in the goegle's forum: scussion

All replies

  • benthere06 Level 1 Level 1

    I had it working a few days ago perfectly on the new ipad. I exchanged that ipad today for a white ipad instead of a black one that i had. I restored from icloud but the gmail sync account wan't there so i readded it again but not working.

    I have been trying to figure out for the last 4 hours why and have searched and searched. I have tried deleting and adding, no luck. I have tried adding different gmail accounts, no luck. I have tried adding several gmail accounts to another iphone 4, no luck, another ipad 1 no luck, Reset the ipad to orginal factory setting with nothing on there and the first thing i did is try to add my google mail account with calendar and contacts set to sync as well, no luck. The funny thing is the account that i orginally had on the ipad is working perfectly on an iphone that has had it on there for over a year!


    I keep thinking it is an issue with google and them adding NEW account registrations to server. Makes no sense, because the same account works on my iphone4.  the only common variable that they all have is that they all  have tried to be setup in the last 5 hours and all using microsoft exchange with the setting that is outlined by google. If i use add account and use "google mail" it works for my mail and calendar but not contacts. Can't get the exchange optoin to work and have tried on 4 different ios devices with 2 different accounts and no luck.

  • ewf003 Level 1 Level 1

    Same exact thing happening to me right now.  Sounds like it must be an issue with Google not accpeting new registrations right now.  Guess I'll try again tomorrow. Are you guys using 2-step verification?

  • ewf003 Level 1 Level 1

    Thanks for all your trials.

  • Kit2783 Level 1 Level 1

    I've been having this same issue - I went to the Apple store yesterday with an issue with my last iPhone, and get a refurb replacement. Now I can't get my gmail account to be setup as my exchange account (same error message as you've all seen). I tried again this morning to set it up without luck. Let me know if you figure it out!! Good luck!

  • Hackalot Level 1 Level 1

    I have same problem. Google bring me here and cant resolve now

  • Encrypted11 Level 2 Level 2

    Pardon me if I'm wrong, but setting up Gmail by selecting Microsoft exchange is never meant to be. It is a bug that's patched. Why wouldn't you use the Gmail presets? within the Microsoft Exchange setup, it contains port numbers and address of the inbound and outbound servers which is why a Gmail's shouldn't work for Microsoft Exchange based emails.

  • Kit2783 Level 1 Level 1

    Because you can sync your contacts in Gmail as well, among other things: -on-your-iphoneipad/

  • BobViolence Level 1 Level 1

    My Gmail Exchange accounts were working fine on my previous iPad, which Apple was kind enough to swap out for a new one (unrelated issue) ... now NONE of my Gmail Exchange accounts work on the new iPad. Get "Cannot get mail, the connection to the server has failed". I've deleted and recreated all the accounts several times. I've reset the network settings on the iPad. I've rebooted. I've reinstalled IOS 5.1.


    No help.


    I suspect the issue is on google's end not liking the new device?

  • Encrypted11 Level 2 Level 2

    Sorry, I've got no solution to that but I do have my own real Exchange Account.

  • And1Gap Level 1 Level 1

    are there any solutions yet? My account settings, using "exchange" work fine on my iphone ...

    There is a google mobile page to sep up your calenders for iphone ( that tells me that my ipad isn't supported for google mobile sync. Is this an overall issue or is it only applicable for calendar ... which would not make any sense nonetheless ^^

  • BobViolence Level 1 Level 1

    Trust me, google exchange syncs just fine (mail, calendar, contacts) with an ipad. Mine was working great on the ipad that apple just replaced. Only now, with the new device, am I (and many others) having problems.

  • And1Gap Level 1 Level 1

    ok, so this seems to be an issue with the new ipad?

    Well, I read a lot of instructions for setting it up for the ipad. and i did it in the exact same way (which was also the way i did it on my iphone), but i'm always getting the "can't connect to the server" message.

  • BobViolence Level 1 Level 1

    Has nothing to do with the new ipad. My previous ipad 3 worked fine, swapped it out with apple for another ipad 3, and only now will it not work.

  appears to refusing connections from NEW DEVICES, not NEW IPADS. I tried setting my exchange account on my wife's IPAD 1, same issue, since is seeing it as a new device.


    I firmly believe the issue is on google's side.

  • And1Gap Level 1 Level 1

    Ok, good to know. But you also don't have any solution yet I guess?

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