14 Replies Latest reply: Jul 12, 2012 10:38 PM by Kim-lee
McHaggis69 Level 1 Level 1 (0 points)

Folks, apologies as there are a few threads on this already but wanted advice on the 2 options I have been provided by Apple support -


Background is I owned an Ipad 1 for over a year, buying a new ipad 3 in the USA a few weeks back.


I setup the new ipad from a backup of the ipad 1st generation.



Been using for a couple of weeks now and observe the following -


Battery life is very poor draining by 10% in as little as 20 minutes web browsing. Using satnav, my battery life I estimate to be only a maximum of 2 hours from a full charge.

In general terms, the battery life is extremely poor compared to ipad 1.


I have changed settings to expand battery life as pointed out on other threads and I did expect some hit given the more powerful processor, screen etc, but I find myself looking at the charge icon every few minutes and watching as another 1% drops off.



Secondly, when charging from the wall socket it takes forever! Sitting here just now with only safari running on a 3g connection, no wifi, screen brightness on auto, the ipad has charged just 2% in the space of about 50 minutes.

In the car, when plugged into my in car charger and with satnav running, the ipad still actually loses charge! the ipad 1 charged (albeit noticeably more slowly when plugged into my car and running satnav).



Apple support advise me to restore (wipe) the ipad 3 and set it up as new, rather than from a backup. If this does not improve battery performance, they will replace the ipad.


Before I go through the process of restoring and so on, can anyone advise if they have had success in doing this?

Does it sound as if I have a dodgy ipad and will battery life on a replacement be better?


the battery issue has taken a wee bit of the shine off my new purchase

  • Texas Mac Man Level 8 Level 8 (46,545 points)

    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.


    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.


    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html


    Also, if you have a 3rd generation iPad, look at

    Apple: iPad Battery Nothing to Get Charged Up About

    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/

    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level

    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/

    New iPad Takes Much Longer to Charge Than iPad 2

    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html


     Cheers, Tom

  • HR Level 2 Level 2 (435 points)



    I also have an iPad 1 and an Ipad 3.  Both on iOS 5.1.  A few observations:


    I have also noticed worst relative battery life.  I'm probably getting half the life out of a battery.  Down from perhaps 14 hours of wifi use to a consistent 7 hours.  I essentially went from charging the 1 a few times a week to charging the 3 just about every day when the battery dies.


    Navigation kills battery life.  I have 3G on the 1 but not the 3.  On the 1, use of any navigation app on 3G ***** the battery.  Its the same on any phone.  If you have 3G on both, then this is probably not your issue.  I've seen less than 3 hours when using nav apps.  I don't think you're seeing anything out of the ordinary.  If you are using a 5 watt car charger, its quite possible the nav app is sucking juice out of the battery faster than the charger can replenish it.  I use a 10 watt charger and do not have this issue on a boat where the iPad is running all day long.


    If you are in Europe, charging over 220 takes longer than 110.  We live in both Europe and the USA and have always noticed this.  So don't follow all the wisdom on the web re charging times.  Overnight is best.


    The 1's screen is much brighter at a given brightness setting.  To get the same level of brightness on the 3, you have to crank up the brightness.  I believe this is the main culprit with my shorter battery life as the brightness slider is set materially higher than on the 1.

  • McHaggis69 Level 1 Level 1 (0 points)

    Just for the record, my ipad 3 screen started to fail. Whole lines of dead pixels appearing over a period of 24 hours.


    Got a new replacement ipad 3 on Friday and the battery life is noticeably better. 2 days later and still at 16% and thats from the initial 81% when i picked it up from the store. On my original ipad 3 i would have had to charge it twice by now.


    For me, there is no doubt my original ipad had a battery drain fault. The dodgy screen seems also to have highlighted some quality control issues?


    Responses indicating how to extend battery life are welcome and do show good practice which i adopted, however there clearly is an issue somewhere and with some tablets leaving the factory.

  • Romepen Level 1 Level 1 (0 points)

    Fyi you are supposed to get roughly 6 minutes per 1%. 6*10*10=10hrs. Is you battery using between 4 and 5 min per percent? That means you should still get around 5+hrs. This is hypothetical of course. My battery lasts about 6-7min per 1% while doing 2d games and surfing the web. With e-reading i get about 12hrs of reading time total. With demanding games i get roughly 7hrs. My battery lives pretty close to ten hours so something must be up with yours. If you have the 4g, turn it off when not in use,same for wifi, they are far too demanding of power especially when they are not in use. I would suggest doing a full cycle charge weekly as well, it helps keep your battery alive and well :)

  • Batavian Level 1 Level 1 (0 points)

    Brightness has a big influence on battery life so if you can turn your brightness down, you will get longer battery life.


    Not much you can do to improve charging time. This is my biggest complaint with the iPad 3.


    This is a good article on the battery.



  • JacobSchultzDK Level 1 Level 1 (0 points)



    My new iPad 3 had the drainage problem when I used it for browsing etc. not the sleep problem.


    I had it replaced but the replacement did the same thing. Even though I only read text on a simple page in Safari, or used my RSS app if would get a little hot on the back, and the battery steadily came down.


    I am very fond of my iPad 2 and never experienced anything like it.


    The new iPad was restored from my iPad 2 iCloud backup.


    Reading this forum I tried a Restore from iTunes that installed the newes iOS and I then did a restore from iCloud.

    This gave same result; Background battery drainage.


    I then finally gave in, losing all my App settings, and again did an iTunes restore and now set it up as a new iPad.


    So far, this seems to cure the background battery drainage.


    Some things I noticed on the iCloud restore;


    1) The restore from iCloud/iPad2 comtained Apps from different accounts. Since I had forgot about buying from two other iTunes accounts that my primary, I canceled the app installation from those.


    2) The only App I use all the time is my RSS reader. I noticed that when it was re-installed on my iPad 3 from iCloud it kept notifying me on how to use the app. This is natural, the first time you use it, but it shouldn't keep reminding you. This made me think of somthing as trivial as user rights on files. Yes, good (I should say bad) old ownership problems on files. It seemed like the RSS app was unable to save certain settings. Maybe some of the files from the iCloud restore had the wrong permissions. Well, just at thought.


    So far the drainage problem has gone, but it is definitely a pity if you can not use an iCloud restore!

  • Batavian Level 1 Level 1 (0 points)

    Jacob, I've heard others doing exactly what you did and that it helped with the charging. Glad you were able to fix your charging issues. Enjoy your new iPad!

  • JacobSchultzDK Level 1 Level 1 (0 points)

    I am sad to report that the problem is back.


    Even though I close all apps except for the one I am using, for instance Mail, reading wikipedia in safari or my rss reader. I notice that the iPad gets slightly hot on the back, and the battery drains. My wifes and childrens ipad 2 stays ice cold while they surf, plays music in itunes or watch youtube. My retina iPad just gets warm and needs to be charged, even though what I do most is read articles and news.


    Something in the background is not right, and it makes me sad, since I want to sell my iPad 3 and get back my faithfull iPad 2.


    Apple if you are listening: fix this background thing on the iPad retina that drains the battery!

    And no, it is not sleep/lock related. When locked, the battery is rock solid.


    With my ipad 2 I never thought about which app or process the drained my battery, but now I want to know.

  • NobodyToo Level 1 Level 1 (0 points)

    Perhaps you may be running a lot of apps in the background. For the iPad 3, you can slide your fingers up on the bottom of the screen and see all the open apps. Press down on one until they all jiggle. X out each of them.  Don't worry, you are just closing them ....not deleting. Hope that helps.

  • JacobSchultzDK Level 1 Level 1 (0 points)

    Like I said "Even though I close all apps except for the one I am using"....

  • Appleuser11 Level 1 Level 1 (0 points)

    Hi, how to detect the dead pixel in your ipad?

  • Kim-lee Level 1 Level 1 (5 points)



    This is a great article for the new iPad and its battery life, it made a lot of sense to some customers I have had who have had similar battery issues.

    Although in some occassions yes there has been issues with some batteries. Best way to test this is to head into a Apple Authorised Repairer or an Apple Store so they can run diagnostics or test for themselves (be prepared to leave your iPad for a day or two for thorough testing! At least you will know definitely how your battery is)


  • Kim-lee Level 1 Level 1 (5 points)


    Although this is for a macbook pro screen It will look exactly as in the article above.

    You may have one dead pixel or a small cluster both are usually covered by warranty,

    If your not sure call up Apple Care (1300 321 456 - Australia) and they'll confirm with you.

  • Kim-lee Level 1 Level 1 (5 points)

    Just cruise read through your issue is your mail set to push?

    This may cause a battery drain?