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AppleTV : iTunes account problem

When I try to watch anything on AppleTV,new or previously purchased, I get a message: "There is a billing problem with a previous purchase. Go to the ITunes Store on your computer and click Purchase History to resolve the problem. " When I go follow these instructions using my iPad, I get a list of shows I bought, but no hint of either a problem or anywhere else to go to resolve a problem. when I go into account management, all my payment info. Is correct. what can I do to regain use of my Apple TV and my iTunes Account?

Apple TV

Posted on Apr 13, 2012 8:54 AM

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Posted on Apr 13, 2012 9:44 AM

I think you may need to contact iTunes Store support to see what the problem is.


Check itunes store hasn't reset your title to blank for your credit card payment details - all my info once looked ok, but I had problems with purchases until i noticed the title field was blank.


AC

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AppleTV : iTunes account problem

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