I keep getting the error message "Unable to generate a public / private key pair for new supervision certificate." when I try and load a profile in to apple configuratior. Even if it is a profile I just made up on the spot! Any ideas ??
iPad, iOS 5.1
I think I may have a fix for this issue. I had this problem on two different OS X machines both running Lion and Apple Configurator. The issue appears to be related to something broken in the key chain. Exactly what, I do not know and may vary from system to system. I repaired my key chain, closed and re-opened Apple Configurator and was good to go.
Follow these steps:
1 .Go to Applications -> Utilities -> Key Chain Access
2. From the Keychain Access menubar item, select "Keychain First Aid."
3. Enter your credentials and click "Verify." If any issues are detected, which I suspect you will have at least one, proceed to the next step. If not, maybe this isn't your issue afterall 🙂
4. Enter your credentials again and select "Repair."
5. Open Apple Configurator and retry!
I hope this fixes your issue, it worked twice for me.
Hey Brian, Unfortunatly when I try the Keychain First Aid it errors out each time. The only workaround we've found that works for us so far is to create a new profile just called ipad and leaving the password blank. The password box pops open all the time and we just hit enter...
Not the best solution but at least it's workable.
error message "Unable to generate a public / private key pair for new supervision certificate."
