mac mail password problem

Hello, is this MobileMe or .mac I guess?

I think they're slowly nudging people to switch, .mac & MobileMe are going away about June/July, may as well set it up now.

Do not delete the old account yet.

I understand .mac mail will still come through. Do not delete the old account yet.

You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.

iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...

On second step where it asks "Description", it has to be a unique name, but you can still use your email address.

IMAP (Incoming Mail Server) information:

•Server name: imap.mail.me.com

•SSL Required: Yes

•Port: 993

•Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

SMTP (outgoing mail server) information:

•Server name: smtp.mail.me.com

•SSL Required: Yes

•Port: 587

•SMTP Authentication Required: Yes

•Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

I am having same problem.

Tried these settings and it did not help.

EDIT - and after re-start, incoming server changes back to mail.me.com

Sorry - read instructions more closely - ADDED new account with settings as above.

Then deleted old account.

Working so far.

Good to hear, thanks for the report Tad! 🙂

How can I make it clearer, your not the first to not read it correctly. 🙂

Perhaps all caps?

MAKE A NEW ACCOUNT - DO NOT TRY TO ALTER YOUR EXISTING ACCOUNT.

But thank you very much for the solution!

Thanks, I've added your all caps to my note... & glad I could help! 🙂

My mail was working on iphone and icloud site.

And it continues to work after I followed instructions above.

This is a super frustrating problem....hard to believe something like this can be allowed to go on by apple.

Good luck.

I was having the same problems- Mac Mail in 10.6.8 stopped working with my xxxxx@me.com address as soon as I switched over from mobileme to icloud. I followed BDAqua's suggestions about deleting, then recreating my account as an IMAP account (not a mobileme account) and it worked flawlessly. It even re-imported all my old messages back into Mail sice they were still on the server. It was fast and easy and bothing was lost.

I'm upset that Apple won't offer even limited iCloud support to those of us running 10.6, but at the very least we can keep these email addresses.

I just went through similar problem. I was trying to set up my verizon Fios email account on a new iMac but every time I entered my password in the account settings under mail, the password would mysteriously get cleared and I'd continuously get prompted to enter my password.

It turned out the problem was with my keychain. You see, when I moved to the new computer, I copied my old keychain over to the new machine - but I made sure to rename it (login_old) so that it would not collide with the new login keychain. I added the old keychain db to the new iMac and that's when mail started acting up. Mail would ask for my old keychain password and my verizon email would lose its settings. The old keychain still had the email passwords for verizon in them. I tried deleting them from the old keychain but that still didn't fix it. Turns out the problem was that the keychain app was using the old keychain as the default keychain. I suppose there was a collision after all - it seems that since the old login keychain db was the default keychain on my old system, it was somehow behaving as the default keychain on the new system. I'm guessing that there is a "default field" in the db and if you copy db's by hand like this - you can cause two to be default at same time. Once I went into keychain access and set the default to "login", I was able to fix all my email problems. The bottom line is that the keychain can also be a source of mysterious email problems. Hope this info is useful to others.

It appears that my solution above did not stick because as soon as I re-add that old keychain db to my ~/Library/Keychains/ folder, the problem returns. Remove the keychain db, and it's fixed. It does not appear to be a problem with the keychain db - it verifies ok. I am left to conclude that this is a bug in Apple's Mail implementation. I plan to file a bug report.

Bug Report #12889819 - Mail Fails To Retain Entered Account Data. See Apple Bug Reporter (bugreport.apple.com).

John, please provide a URL for this. I cant make Google find any reference to that bug report, the only search result is this thread.

Hi Mark,

Apparently bug reports to Apple are private when submitted through their website:

https://bugreport.apple.com

I've looked but I can see no way to make this ticket public. I've also reviewed their help page and it seems the system is not designed to allow searching for bugs submitted by other users. Bummer.

However, I now see that someone at apple did read the bug report and apparently the file I uploaded with the report did not get received properly so they asked me to resend it. I will do that now.

If you want me to send you a copy of the submitted text, let me know. It's kind of lengthy to repost here though.

John

Update: someone at apple contacted me (through the bug report tool) and requested that I run the sysdiagnose command on Mail while it was experiencing the problem. I have uploaded that report to them.