4 Replies Latest reply: Apr 17, 2012 6:50 AM by JabraSupport
Nelson from HI Level 1 (0 points)

I have an iphone 4s and it will not connect to any of my bluetooth devices.  I have a Jawbone, a Jabra Cruiser, and I recently bought an Arctic Sound Bluetooth Headset for the gym, neither one will connect.  My iphone just keeps searching.  Any suggestions?


iPhone 4S, iOS 5.1
  • mlh7755 Level 1 (0 points)

    Nelson,

     

         Try turning bluetooth off, turning your iPhone off, turning off the bletuth device you are attempting to connect. one by one, power on the iPhone, then once the iPhone is fully powered on, turn on bluetooth, then power on the device. If that procedure does solve this problem, here is a link for troubleshooting this kind of thing - Apple - Support - Bluetooth

     

    Best,

     

    Mark H.

    Apple Assistance

    mark7755@live.com

    Screen Shot 2012-02-01 at 10.36.47 PM.png

  • Nelson from HI Level 1 (0 points)

    Hey Mark, 

    I already tried that for each device but it didn't work.  Anymore suggestions?  I'm going to see if I have time to go to the Apple store this weekend to see if they can help.  Thanks for your help.

     

    Thanks,
    Nelson

  • KiltedTim Level 9 (50,335 points)

    Are you absolutely positive the devices you're trying to pair with are in pairing mode? Check the manuals for them, especially if they were ever paired with another phone.

  • JabraSupport Level 1 (100 points)

    Yeah, Nelson, I agree with KiltedTim - make sure you put the devices into pairing mode.  To do this with the Jabra Cruiser, start with the unit turned ON, then press and hold the answer/end button until you hear the voice indicate, "Pairing mode."  Once in this mode, try turning ON Bluetooth in your iPhone - it'll start a search right away and should find the Cruiser.

     

    Thanks,

    Tom
    Jabra