I recently installed a major update to Microsoft Office 2011 for Mac, and, now, I cannot open Outlook because I get this message each time. Anyone know how to do this? Thanks.
MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.2)
Just go to MacHD/Library/StartupItems. It should be the only file in there as Apple leaves that folder empty by default.
Just go to MacHD/Library/StartupItems. It should be the only file in there as Apple leaves that folder empty by default.
Thanks. Perfect.
I have the exact same issue, installed the update yesterday - but i have 3 folders listed in the StartupItems: HP IO, HP Trap Monitor and ParallelsDesktopTransporter. All three folders have 3 icons inside. HP IO has: HP, Resources (folder), StartupParameters.plist. HP Trap Monitor has: HP Trap Monitor, HP, Resources (folder), StartupParameters.plist. ParallelsDesktopTransporter has llipd, ParallelsTransporter, StartupParameters.plist. Using Snow Leopard OS 10.6.8. Please help!
I'm also having the same problem, however, my Startupitems folder is empty. Short of calling MS tech support, any other ideas on how this might be resolved. Thanks in advance!
Well, 5 mins later, I fixed my problem. 🙂 If anybody is still having this problem, check out http://support.microsoft.com/kb/2360509 You need to rebuild the Outlook database if the Startupitems route doesn't fix it for you.
I'm having the same problem with Outlook and am trying to implement the suggestion solution, but can't find "MacHD/Library/StartupItems". I have no MacHD icon on my desktop and can't find it in Finder. Any suggestions? Thanks.
In Finder use your "GO" menu and enter
Macintosh HD/Library/StartupItems
(Macintosh HD, or whatever else you named it)
Ok I found the startupitems now what? The contents were indeed an empty folder. How do I delete? Do you mean highlight and move to trash? The restart my Mac?
There's nothing to do then. Check the MS link.
I don't have a StartupItems folder. And, now am getting into an endless cycle of:
Help!!!
Macjack -- Thank you!
BillG1969 -- That article solved my problem, too, thank you!
rlevy2 --
Did you try the suggested fix in this article --> http://support.microsoft.com/kb/2360509
It helped me, and accounted for the fact that I didn't have anything in my "StartupItems" folder; so I would assume you could apply the same protocol where there is a lack of any StartupItems folder at all.
rlevy2, I had the same problem with being told I still had Office apps open even though I did not. I shut the computer completely off and started up again to clear an running processes out.
BillG1969- I tried, but am now getting a message that says that the version of Outlook is more recent than my Identity. It won't let me past that message.
Found a solution to the "identiy is older than this version of Outlook" -- it worked!
How to "delete daemon from startup items"??
