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Error: The installation failed. An unknown installation occurred when installing bundled applications

Hi all,


I reformatted my MBP V10.6.7 and reinstalled the OSX which was ok. I then proceeded to install the applications bundled software but it came up with an error


The installation failed.


An unknown installation occurred


Does anybody know how I can fix this?

MacBook Pro (15-inch Early 2011), Mac OS X (10.6.7)

Posted on Apr 14, 2012 11:19 AM

Reply
43 replies

May 12, 2017 6:14 AM in response to TomBliss

Your problem, hardware or software, may not be exactly the same as that of the original poster of this older thread, and it can be very confusing for everybody if we try to answer more than one question in each thread, which can also result in you applying the wrong advice to your particular problem.


In order for us to give your problem our proper attention to try to solve it, would you kindly start your own thread, describing the trouble you are having in the fullest detail, including completing your details to show what Mac or iDevice you are using, what operating system, and what version of the application in question. Please remember to post in the forum relevant to your hardware or version of OS X. A full list of all the support forums is here:


http://discussions.apple.com/index.jspa

Apr 14, 2012 11:22 AM in response to soundwarrior

Try this:


Repair the Hard Drive and Permissions


Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.


If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Now try installing the bundled software again. BTW, did you reinstall OS X from the original discs or some other source/media?

Apr 23, 2012 9:52 AM in response to soundwarrior

Hi soundwarrior, I had this problem too and have spent about an hour on the phone to Apple who are sending me a new DVD.


However I decided to find the error log and see what was going on, it turned out a certificate had expired so the installer package was no longer trusted. I set the date on my iMac back to around the date I bought it and it worked fine! I hope this helps. If not and you go through the Express lane online, request an exception to having to pay when it gives you the option.

Error: The installation failed. An unknown installation occurred when installing bundled applications

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