Microsoft Word for Mac 2011 Standard Toolbar not staying visible

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This workaround did the trick for me:

Quit Word
In the Finder's menu bar, select Go > Go to folder and type: ~/Library/Preferences/
Locate the preference file com.microsoft.Word.plist
Option drag it to the desktop (this will create a copy to fall back on)
Open the original in a text editor
Change the value of Show_HIToolbar from <false/> to <true/> (around line 364) , save the file and test. (If it doesn't work, restore the original.)

If this doesn't work you can also check out the following Microsoft support article:

As someone also mentioned a new update to Office for Mac 2011 is now available (14.2.0)

which may or may not address this issue.

MacBook Pro, Mac OS X (10.7.3), Mid 2010 17" MBP w/Lion

Posted on Apr 14, 2012 4:34 PM

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Answer 1

Level 1

0 points

and it worked for me:

1. Quit Word

2. In the Finder's menu bar, select Go > Go to folder and type or paste: ~/Library/Preferences/

3. Click on Go

4. Locate the preference file com.microsoft.Word.plist, then Option-drag it to the desktop to create a backup copy

5. Go to Applications/Utilities and open Terminal

6. Paste the following bold command at the $ prompt (it's a single line):

defaults write com.microsoft.Word 14\\Toolbars\\Show_HIToolbar -boolean TRUE

7. Press Return and then quit with Command Q

8. Start Word and test. If the fix works, trash the backup file in the Desktop file. Otherwise, restore it.

In the original source the author also mentions the change in Word 2008

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