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My MacBook Air (OSX 10.6.8) says "there is no connected camera" with PhotoBooth, Skype, Yahoo Messenger. It used to work with these applications. I did all steps on http://support.apple.com/kb/HT3964 but it still doesn't work. Help :-(

My MacBook Air (OSX 10.6.8) says "there is no connected camera" with PhotoBooth, Skype, Yahoo Messenger. It used to work with these applications. I did all steps on http://support.apple.com/kb/HT3964 but it still doesn't work. Help :-(

MacBook Air, Mac OS X (10.6.8)

Posted on Apr 14, 2012 7:26 PM

Reply
1 reply

Apr 15, 2012 1:35 PM in response to Adrian Rivera

Did you also check more than one user account to eliminate possible user-specific problems? Do NOT use the "Guest" account for this test. If you do not have more than one user account for the testing, create a new one now. If you need help, here's how to do it in your Mac OS:


http://docs.info.apple.com/article.html?path=Mac/10.6/en/8235.html


• Then, if you have not already done so, restart Mac and

try again. If the iSight still does not work, continue.


• If Apple's http://support.apple.com/kb/HT2090

suggestions do not help you, (are you certain that you

used the correct "reset" procedure?), yours is most likely a

hardware problem that will require a professional fix.

Unless you have a current backup, make one now.

Then use the final "Troubleshooting" suggestion:


"... contact Apple or an Apple-Authorized Service Provider for service."


• If you want to try one more thing on your own first,

use Disk Utility to repair permissions. Then

download and apply the latest Combo Update for

your OS. Currently, the latest SL Combo is here:

http://support.apple.com/kb/DL1399


• Repair permissions again immediately following the system restart

that completes the Combo update.


Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, there are no user serviceable parts of iSight. Have your Mac professionally serviced.



Message was edited by: EZ Jim

My MacBook Air (OSX 10.6.8) says "there is no connected camera" with PhotoBooth, Skype, Yahoo Messenger. It used to work with these applications. I did all steps on http://support.apple.com/kb/HT3964 but it still doesn't work. Help :-(

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