8 Replies Latest reply: Jul 17, 2012 7:55 AM by Guido Gentilli
stupeace Level 1 Level 1 (0 points)

The latest update from APPLE is not working. It downloads the package, takes over 10 mins and then runs, after that it says it cannot install because it is corrupt. Any pointers.

 

Also on another note, maybe related, YouTube will not play videos on any mac in the house. (I mac and macbook).


iMac
  • 1. Re: Download update problem
    X423424X Level 6 Level 6 (14,190 points)

    The latest update from APPLE is not working. It downloads the package, takes over 10 mins and then runs, after that it says it cannot install because it is corrupt. Any pointers.

     

    Through Software Update or the direct download links?

     

    Java for OS X Lion 2012-003

     

    Java for Mac OS X 10.6 Update 8

     

    Have you tried rebooting?

  • 2. Re: Download update problem
    stupeace Level 1 Level 1 (0 points)

    Its through Software Update and its Java for OSX 2012-003... The download box also says its installing 4 items.

     

    It has been doing this for a couple of weeks now so it has been shut down and restarted many times.

     

    The only reason I am pursuing this now is videos have stopped playing and random images on various sites, news sites, stock photo sites etc do not load up, kind of look like truncated JPEGs. Half okay and half corrupt looking.

  • 3. Re: Download update problem
    stupeace Level 1 Level 1 (0 points)

    Just tried again and the message I am getting in its entirity is:

     

    None of the selected updates could be installed.

    The update could not be expanded, and may have been corrupted during downloading. The update will be downloaded and checked again the next time that Software Update runs.

     

    Just checked again what the updates are and they are:

    Java for OSX 2012-13 Version 1.0

    Mac OSX 10.7.3 Supplemental Update 1.0

    ITunes 10.6.1

    Safari 5.1.5

     

    I will try unchecking 1 at a time to see which one is causing the problems.

  • 4. Re: Download update problem
    X423424X Level 6 Level 6 (14,190 points)

    If it is through software update and not downloading correctly (don't know why it wouldn't) then use the direct download  link I posted above.

  • 5. Re: Download update problem
    stupeace Level 1 Level 1 (0 points)

    Okay so...

     

    Mac OSX downloaded separately and installed okay.

     

    Safari 5.1.5 would not install so it looks like that is the offending download.

     

    Trying the other ones now as they are the biggest ones.

     

    Ill let you know.

  • 6. Re: Download update problem
    stupeace Level 1 Level 1 (0 points)

    Also you links above gave me this page:

     

    Due to a scheduled upgrade of Apple's support systems, some features of the website are currently unavailable. We apologize for any inconvenience.

    Go to the Apple Support homepage

    アップルのサポートシステムの定期的なアップグレード作業のため、現在サポートサイトの一部がご利用いただけません。ご迷惑をおかけして申し訳ありません。

    アップルサポートのホームに戻る

  • 7. Re: Download update problem
    stupeace Level 1 Level 1 (0 points)

    iTunes is a corrupted file too.

     

    Java is also coming up with the same message. So its 3 from 4 that will not unpackage and install.

     

    Any ideas?

  • 8. Re: Download update problem
    Guido Gentilli Level 1 Level 1 (10 points)

    I have the same issue, too