Nano 6G freezes itunes when plugged in.

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Nano 6G freezes itunes when plugged in.

I have iTunes 10, and am currently updating it to 10.6, and an iPod Nano 6G.

I was playing my iPod on my dock and when I changed the song it was replaying the same song, but the onscreen display said it was changing fine. When I unplugged it, it crashed and went into recovery mode. I had to restore it three times and ended up having to change the driver on my computer (which is Windows 7)

I fixed it and it is working fine. However.

When I plug my iPod into my computer it freezes my iTunes and I can't do anything on iTunes. I unplug my iPod and iTunes is still frozen. I have to restart my laptop and it still does the same.

I don't know what it's doing. I can't put on any songs or anything. It's really frustrating.

Any help would be nice, thank you.

iPod nano, Windows 7

Posted on Apr 15, 2012 4:38 AM

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Answer 1

b noir

Level 9

72,324 points

Apr 15, 2012 4:06 PM in response to Kurisutaru

I have iTunes 10, and am currently updating it to 10.6

Doublechecking ... do you have version 10.6.1.7, or are you still back at 10.6.0.40?

From the notes for the 10.6.1.7 release:

iTunes 10.6.1 provides a number of improvements, including:

• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.

• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.

• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.

• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.

http://www.apple.com/itunes/download/

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Answer 2

Kurisutaru Author

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Apr 16, 2012 9:08 AM in response to b noir

It's the very latest version and I plugged it into someone else computer and it brought of the so called 'Blue Screen of Death'. It also did this on my laptop.

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Answer 3

b noir

Level 9

72,324 points

Apr 16, 2012 1:12 PM in response to Kurisutaru

... that's not so good. Are you able to connect without the BSOD if you use a different cable?

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Answer 4

Kurisutaru Author

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Apr 18, 2012 10:06 AM in response to b noir

Well. I used a different lead for my mums laptop & it still bluescreened. 😟

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Answer 5

b noir

Level 9

72,324 points

Apr 18, 2012 2:12 PM in response to Kurisutaru

If she's blue-screening on multiple different PCs and when using different cables, that's suggesting a fault in the iPod itself. I'd take her in for service.

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