My iMac 2011 keep freezing

Question

Wimesc Author

Level 1

17 points

My iMac 2011 keep freezing

Hello,

My Imac 2011 is freezing more and more often and I can't identify any pattern or software that causes it.

Can you help me identify the problem?

Thanks in advance,

Wimesc

iMac, Mac OS X (10.7.3)

Posted on Apr 15, 2012 6:55 AM

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Answer 1

Apr 15, 2012 7:28 AM in response to Wimesc

Hi ...

Booting in Safe Mode deletes system caches thay may help.

A Safe Mode boot definitely takes longer than a normal boot so be patient.

After you boot in Safe Mode you'll see the Desktop.

Click the Apple menu icon top left in your screen. From the drop down menu click Restart.

And check to see how much free space there is on the startup disk.

Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.

If booting in Safe Mode didn't help and there's enough free disk space, use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.

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Answer 2

Wimesc Author

Level 1

17 points

May 2, 2012 11:25 PM in response to Carolyn Samit

Sorry, I tried 3 times, but it is still freezing. It even happen half an hour after the restart. I'll take appointment with a genius bar then.

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Answer 3

Wimesc Author

Level 1

17 points

Jun 27, 2012 5:19 AM in response to Wimesc

I'm trying to use Lion Recovery, but after accessing the Recovery HD (after starting with Option key pressed down), it asked me my apple ID. As I did not purchase Lion in the App store, the process stops. To make clear, I did not purchase Lion in the App store because my imac was bought in July 2011 with Lion pre-installed.

How do I reinstall Lion in this case?

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