8 Replies Latest reply: Mar 14, 2013 9:47 AM by alanfromnewtownards
carol_cnk Level 1 (0 points)

my ipad had fall on to the floor, now it cant rotate... how to solve it???

iPad 2
  • Demo Level 10 (88,789 points)

    Try flipping the side switch and see if the screen will rotate.


    If not, double tap the home button and swipe to the right in the task bar at the bottom of the screen. If there is a lock icon in there - tap that and see if the screen rotates.


    If that doesn't work, reset your iPad and then see if the screen will rotate.


    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • alanfromnewtownards Level 5 (5,260 points)

    See here just in case the side switch moved. http://support.apple.com/kb/HT4085. Also, note carefully the latter half of the link.



    Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank then power ON again in the normal way.] It is 'appsolutely' safe!


    If neither of these fix it turn the iPad upside down on your knee, hold it securely and give it nine or ten smacks with increasing velocity.


    And if that does not fix it then consider a repair!

  • Josis Level 1 (0 points)

    I had the same problem (haven't dropped it but it has stopped rotating) done all the reset tricks and all and found your post about smacking it! I honestly thought you were joking but was desperate and tried it - and it worked!!!!!

    Thank you alanfromnewtownards !!!!! :))))

  • ikaneson Level 1 (0 points)

    I have the same problem, i droped the ipad and have a crack on the screen and the home screen dont rotate, then i send it for repair then the service people said it can't be repaired they said i need to pay RM 1200.00 and they will replace with another unit.



    Where else i can send it to repair it with at less cost??????????????????


  • Texas Mac Man Level 8 (46,565 points)

    ikaneson wrote:



    Where else i can send it to repair it with at less cost??????????????????


    Where are you located? In the US there are 3rd party repair places who do repairs and cost less. There may be some where you live.


     Cheers, Tom

  • ikaneson Level 1 (0 points)

    I'm From Kuala Lumpur Malaysia.

  • ikaneson Level 1 (0 points)

    Thanks alanfromnewtownards (https://discussions.apple.com/people/alanfromnewtownards)


    I have tried your method of smacking the iPad for ten 10 time . It works well . Thank you .

  • alanfromnewtownards Level 5 (5,260 points)

    You are welcome!