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iphoto 11 crashes right after it opens: How to fix?

2327 Views 34 Replies Latest reply: Aug 4, 2012 6:07 AM by MrsMinton RSS
  • Linc Davis Level 10 Level 10 (107,565 points)

    In the same way as before, locate this file

     

    ~/Library/Preferences/com.apple.iPhoto.plist

    and move it to the Desktop. Try iPhoto again. If there's no change, put that file back where it was and move the iPhoto library to the Desktop. Try again.

  • Linc Davis Level 10 Level 10 (107,565 points)

    Preference files get corrupted sometimes.

  • Linc Davis Level 10 Level 10 (107,565 points)

    I'm having trouble following your story. First you say that iPhoto seems to working, then you say that it doesn't open. Which is correct? If the second version is correct, please take the steps suggested a couple of messages ago.

  • Linc Davis Level 10 Level 10 (107,565 points)

    OK, and the results of the other two steps I suggested?

  • Linc Davis Level 10 Level 10 (107,565 points)

    Please read this whole message before doing anything.

     

    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    The purpose of this exercise is to determine whether the problem is localized to your user account. Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.

     

    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

     

    Test while logged in as Guest. Same problem(s)?

     

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

     

    Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.

  • Linc Davis Level 10 Level 10 (107,565 points)

    Let's start over.

     

    Back up all data. Don't proceed unless you're sure you can restore all your data to the state it's in now.

     

    Move the iPhoto library to the Desktop.

     

    If you've ever used Aperture, move the item

     

    Pictures/Aperture.aplibrary

     

    to the Desktop.

     

    Open the home Library folder as you did before, and move the following items from there to the Desktop (some may not exist):

     

    Application Support/AddressBook

    Application Support/Aperture

    Preferences/com.apple.AddressBook.plist

    Preferences/com.apple.iApps.plist

    Preferences/com.apple.iChatAgent.plist

    Preferences/com.apple.iPhoto.LSSharedFileList.plist

    Preferences/com.apple.iPhoto.plist

    Preferences/com.apple.iPhoto.rejectedPhotoStreamImports

    Preferences/com.apple.LaunchServices.plist

    Preferences/com.apple.ServicesMenu.Services.plist

    Preferences/pbs.plist

     

    Move the following items from the Library folder to the Trash (some may not exist):

     

    Autosave Information/com.apple.iPhoto.plist

    Caches/com.apple.iPhoto.currentImportItem

    Caches/com.apple.iPhoto

    Saved Application State/com.apple.iPhoto.savedState

     

    Log out and log back in. Try to launch iPhoto. It should behave as if you were launching it for the first time.

  • Linc Davis Level 10 Level 10 (107,565 points)

    I don't know what a "clickfree" is. To back up, you need at least one external hard drive with at least double the capacity needed to hold all your data. Preferably two drives. When you have them, follow the instructions linked below. Until you've done that, you should do nothing else with the computer. Without current backups, you're in constant danger of losing all your data.

     

    Mac 101: Time Machine

  • Linc Davis Level 10 Level 10 (107,565 points)

    Repairing the permissions of a home folder in Lion is a complicated procedure. I don’t know of a simpler one that always works.

     

    Launch the Terminal application in any of the following ways:

     

    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    Open LaunchPad. Click Utilities, then Terminal in the page that opens.

     

    Drag or copy — do not type — the following line into the Terminal window, then press return:

     

    chmod -R -N ~

     

    The command will take a noticeable amount of time to run. When a new line ending in a dollar sign ($) appears below what you entered, it’s done. You may see a few error messages about an “invalid argument” while the command is running. You can ignore those. If you get an error message with the words “Permission denied,” enter this:

     

    sudo !!

     

    You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up.

     

    Next, boot from your recovery partition by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.

     

    When the recovery desktop appears, select Utilities ▹ Terminal from the menu bar.

    In the Terminal window, enter “resetpassword” (without the quotes) and press return. A Reset Password window opens. You’re not going to reset the password.

     

    Select your boot volume if not already selected.

     

    Select your username from the menu labeled Select the user account if not already selected.

     

    Under Reset Home Directory Permissions and ACLs, click the Reset button.

     

    Select ▹ Restart from the menu bar.

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