Previous 1 2 3 Next 34 Replies Latest reply: Aug 4, 2012 6:07 AM by MrsMinton Go to original post
  • jmsswhitehead Level 1 Level 1 (0 points)

    Linc Davis.....I am so happy you fixed this. I went back in to check that those files were gone and the preference one was still there..I deleted it and then tried opening iphoto again and it took awhile but it opened and it seems to be working.

    How can I avoid this going forward.. ie as I have no idea how it stopped working

    Mucho Gracias

  • Linc Davis Level 10 Level 10 (172,845 points)

    In the same way as before, locate this file

     

    ~/Library/Preferences/com.apple.iPhoto.plist

    and move it to the Desktop. Try iPhoto again. If there's no change, put that file back where it was and move the iPhoto library to the Desktop. Try again.

  • Linc Davis Level 10 Level 10 (172,845 points)

    Preference files get corrupted sometimes.

  • jmsswhitehead Level 1 Level 1 (0 points)

    i spoke to soon.......when you told me to go back and find the files again they were there...I moved them to the desktop and then couldn't open iphoto..plus before this I tried iphot0 and it closed down on me..now it took longer to do so then before.

    do you want the crash report

  • Linc Davis Level 10 Level 10 (172,845 points)

    I'm having trouble following your story. First you say that iPhoto seems to working, then you say that it doesn't open. Which is correct? If the second version is correct, please take the steps suggested a couple of messages ago.

  • jmsswhitehead Level 1 Level 1 (0 points)

    It worked and then I left the computer and came back and reopened it....it then crashed after going thru some photos with a crash report. I then went back to the cache and prefer files and the were there again.....I deleted them again and the same thing happened it opened and then crashed again....it is taking a little longer to crash but it still does

  • Linc Davis Level 10 Level 10 (172,845 points)

    OK, and the results of the other two steps I suggested?

  • jmsswhitehead Level 1 Level 1 (0 points)

    If running Mac OS X 10.7 or later, hold down the option key and select Go Library from the Finder menu bar.

     

     

    Did this

    From the Library folder, delete the following item(s), if they exist:

     

    Caches/com.apple.iPhoto

    Preferences/com.apple.iPhoto.LSSharedFileList.plist

       

    Launch the application and test.

     

    Did this and iphoto opened and then crashed:

     

    wasn't sure of I had deleted the preferences/com.apple.iphoto.lssharedfilelist.plist so went back into liabrary holding the option key and found the file and moved it to the trash

    I then went back and opened iphoto and it worked..i was able to go thru pics and delete some ie program seemed to be working...that is when i responded that your help had solved my problem. I went away from the computer and came back and opened the program and it crashed again.

    I then saw your next response that was after my response that it was fixed

     

    In the same way as before, locate this file

     

     

    ~/Library/Preferences/com.apple.iPhoto.plist

    and move it to the Desktop. Try iPhoto again. If there's no change, put that file back where it was and move the iPhoto library to the Desktop. Try again.

     

    I did this and program still crashed


  • Linc Davis Level 10 Level 10 (172,845 points)

    Please read this whole message before doing anything.

     

    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    The purpose of this exercise is to determine whether the problem is localized to your user account. Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.

     

    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

     

    Test while logged in as Guest. Same problem(s)?

     

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

     

    Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.

  • jmsswhitehead Level 1 Level 1 (0 points)

    logged in as a guest I added photos thru photostream....and was able to delete and edit my pictures.

  • Linc Davis Level 10 Level 10 (172,845 points)

    Let's start over.

     

    Back up all data. Don't proceed unless you're sure you can restore all your data to the state it's in now.

     

    Move the iPhoto library to the Desktop.

     

    If you've ever used Aperture, move the item

     

    Pictures/Aperture.aplibrary

     

    to the Desktop.

     

    Open the home Library folder as you did before, and move the following items from there to the Desktop (some may not exist):

     

    Application Support/AddressBook

    Application Support/Aperture

    Preferences/com.apple.AddressBook.plist

    Preferences/com.apple.iApps.plist

    Preferences/com.apple.iChatAgent.plist

    Preferences/com.apple.iPhoto.LSSharedFileList.plist

    Preferences/com.apple.iPhoto.plist

    Preferences/com.apple.iPhoto.rejectedPhotoStreamImports

    Preferences/com.apple.LaunchServices.plist

    Preferences/com.apple.ServicesMenu.Services.plist

    Preferences/pbs.plist

     

    Move the following items from the Library folder to the Trash (some may not exist):

     

    Autosave Information/com.apple.iPhoto.plist

    Caches/com.apple.iPhoto.currentImportItem

    Caches/com.apple.iPhoto

    Saved Application State/com.apple.iPhoto.savedState

     

    Log out and log back in. Try to launch iPhoto. It should behave as if you were launching it for the first time.

  • jmsswhitehead Level 1 Level 1 (0 points)

    I realize this is a crazy question. I don't know how to back up my files. I purchased a clickfree 1 tb external backup a year ago and backed up my computer on it..it took 2 days not kidding. I haven' backed up since and can't now as it is not compatible with lion.

    I have time machine but it says i need a network or another disk. not sure how to do this.

    Any advice? I have no problem paying for a good site which would keep a backup of my files.

  • Linc Davis Level 10 Level 10 (172,845 points)

    I don't know what a "clickfree" is. To back up, you need at least one external hard drive with at least double the capacity needed to hold all your data. Preferably two drives. When you have them, follow the instructions linked below. Until you've done that, you should do nothing else with the computer. Without current backups, you're in constant danger of losing all your data.

     

    Mac 101: Time Machine

  • jmsswhitehead Level 1 Level 1 (0 points)

    I have backed up my data

    I have tried your solutions:

    When I move the liabrary preferences you list it doesn't delete the copy in the liabrary..it shoulds puts a copy on the desktop.

    I tried and restarted and it did not work...still closes.

    I can try but wonder how to move the file to the desktop without the file staying in the liabrary.

  • Linc Davis Level 10 Level 10 (172,845 points)

    Repairing the permissions of a home folder in Lion is a complicated procedure. I don’t know of a simpler one that always works.

     

    Launch the Terminal application in any of the following ways:

     

    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    Open LaunchPad. Click Utilities, then Terminal in the page that opens.

     

    Drag or copy — do not type — the following line into the Terminal window, then press return:

     

    chmod -R -N ~

     

    The command will take a noticeable amount of time to run. When a new line ending in a dollar sign ($) appears below what you entered, it’s done. You may see a few error messages about an “invalid argument” while the command is running. You can ignore those. If you get an error message with the words “Permission denied,” enter this:

     

    sudo !!

     

    You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up.

     

    Next, boot from your recovery partition by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.

     

    When the recovery desktop appears, select Utilities ▹ Terminal from the menu bar.

     

    In the Terminal window, enter “resetpassword” (without the quotes) and press return. A Reset Password window opens. You’re not going to reset the password.

     

    Select your boot volume if not already selected.

     

    Select your username from the menu labeled Select the user account if not already selected.

     

    Under Reset Home Directory Permissions and ACLs, click the Reset button.

     

    Select ▹ Restart from the menu bar.