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error code(8201)

I am getting a downlaod error code(8201). I have purchased movies on itunes and they will not downlaod. when i go back to the itunes store and select that movie again, the itunes store tells me that i have already purchased this movie and that i need to check available downlaods. when I check available downlaods itunes says that i have available downloads and when i try to down load i recieve the error code(8102).

iMac, Mac OS X (10.7.3), Itunes Issue

Posted on Apr 15, 2012 5:21 PM

Reply
3 replies

Jul 18, 2012 8:30 PM in response to whatheck

Okay i just figured this out and am willing to help. In finder, go to your Itunes media folder, wherever it is located, there are several files in it, (music, movies, podcasts, mobile aplications, ect...) you should find a folder that is labeled "downloads", right click it and choose "get info". at the bottom of the popup window, theres a section labeled "sharing and permissions" expand it. make sure all the users there read "read & write" close the popup window and make sure it saves. you should have no more problems. If the problem still persists, make sure the folders that are before the "downloads" folder have permission as well. If it STILL persists, exit itunes, delete the "downloads" folder, and restart itunes. Hope I helped!


-Caden

error code(8201)

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